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What is itracks Realtime?

Discover the ultimate software for focus groups and interviews, meticulously crafted to provide an exceptional online qualitative research experience with an ideal combination of security, adaptability, and ease of use. You have the freedom to oversee your research activities from virtually anywhere and at any time that fits your schedule. Every aspect, from planning and scheduling to launching and analyzing your sessions, can be managed directly via your web browser, negating the need for additional plugins. Each subscription level includes unlimited sessions, freeing you from the pressure of time limits or extra fees for larger groups. With Realtime, researchers retain command over every stage of the process. You can conveniently set up your text or video discussions and interviews, create polls with ease, and prepare your discussion materials ahead of time. The platform also offers a waiting area for participants and private chat capabilities, along with the ability to instantly download high-quality audio and video recordings. This innovative tool not only streamlines the research process but also guarantees that you can effectively collect vital insights without hassle. Embrace this groundbreaking approach to qualitative research and elevate your data-gathering capabilities to new heights.

What is Discuss.io?

Discuss.io is an innovative platform designed to help international brands and agencies efficiently plan, conduct, and disseminate qualitative research discussions on a large scale. Our services support enterprise market researchers, UX professionals, product managers, sales teams, and brand managers in enhancing consumer engagement and optimizing their workflows. Notable features encompass live video interviews, mobile screen sharing, interactive whiteboards, and advanced tagging capabilities. Users can swiftly generate highlight reels that capture important moments, saving them valuable time spent on video review. Additionally, we provide an extensive array of market research services, such as moderation, human translation, recruitment, and program management available through our marketplace, ensuring comprehensive support for all research needs. By leveraging our platform, teams can foster deeper insights into consumer behavior and preferences.

Media

Media

Integrations Supported

Desktop.com

Integrations Supported

Desktop.com

API Availability

Has API

API Availability

Has API

Pricing Information

$700 per day
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

itracks

Company Location

Canada

Company Website

www.itracks.com/realtime/

Company Facts

Organization Name

Discuss.io

Date Founded

2012

Company Location

United States

Company Website

discuss.io

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Video Interviewing

Archiving
Candidate Portal
Feedback Management
Invitations
One-on-One Interviews
Panel Interviews
Practice Sessions
Question Bank
Recording
Scoring
Virtual / Pre-Recorded Interviews

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Video Interviewing

Archiving
Candidate Portal
Feedback Management
Invitations
One-on-One Interviews
Panel Interviews
Practice Sessions
Question Bank
Recording
Scoring
Virtual / Pre-Recorded Interviews

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