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What is listening247?

Listening247® distinguishes itself as the only social intelligence platform specifically designed for accurate multilingual annotations and the effortless integration of unstructured data from a variety of non-web sources. This groundbreaking platform equips businesses to manage both structured and unstructured data effectively, going beyond social media to include internal data sources such as call center conversations, chat exchanges, and emails. Its unparalleled semantic and sentiment accuracy establishes it as a frontrunner in the industry. Although many terms like Social Media Listening, Social Listening, Social Media Monitoring, or Active Web Listening are commonly used, the emerging phrase gaining popularity is Social Intelligence. This concept allows organizations to gather insights into public sentiments about their brands, competitors, stock tickers, and prominent figures. By compiling data from an extensive range of sources, including Twitter, Facebook, Instagram, blogs, forums, videos, and review sites, listening247® provides a holistic view of online discussions, thus improving strategic decision-making for its users. Organizations can effectively navigate the intricacies of social sentiment with enhanced precision, ensuring they remain agile in a rapidly changing marketplace. In a digital landscape where timely insights are critical, the capabilities of listening247® offer a vital advantage.

What is Milestone Reviews?

Stay ahead of the competition by leveraging benchmarking and competitive analysis, which offer valuable insights into your performance metrics. Utilizing Milestone Reviews allows you to comprehensively assess your ratings, reviews, and historical patterns, thus promoting data-driven decision-making in your business. Evaluate the keywords that best represent your brand and craft effective content strategies and concepts. Identify the most impactful channels, as well as the key reviewers and commenters that shape your niche. Attain a well-rounded perspective of consumer sentiment across various platforms. Effortlessly consolidate reviews from Google, Facebook, Yelp, and more than 40 other specialized review sites, all within a single, user-friendly dashboard. Monitor customer feedback, engage with personalized replies, and manage interactions smoothly. Go beyond simple sentiment analysis with in-depth reporting that provides you with crucial insights for driving significant enhancements. Create customized reports for specific locations or brands, sift through reviews, and analyze data over any timeframe. Furthermore, understand the essential terms that customers use to express their feelings about your business, which can significantly improve your marketing initiatives. By implementing these strategies, you position your business to respond proactively to market trends and customer needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DigitalMR

Date Founded

2010

Company Location

United Kingdom

Company Website

www.digital-mr.com/solutions/social-media-listening

Company Facts

Organization Name

MileStone Internet Marketing

Date Founded

1998

Company Location

United States

Company Website

www.milestoneinternet.com/products/local-reviews/reviews

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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