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What is mcframe SIGNAL CHAIN?

An immediate and clear view of machine statuses as they occur could enhance productivity by as much as 20%. Moreover, Andon displays can be systematically arranged across various plants, departments, and production lines. This maintenance system utilizes IoT technology to effectively link operations, staff, and equipment usage data. Tailored for worldwide scalability, it offers customization options and ensures compatibility with cutting-edge technological devices. The mcframe IoT Platform excels in gathering, storing, and visualizing a wide range of data from manufacturing environments, equipped with crucial features such as Edge, Data Store, and Quick Viewer. By merging SIGNAL CHAIN operational monitoring information with other production-related factors, this platform provides an integrated perspective that facilitates improved decision-making. Consequently, the fusion of these advanced technologies enables organizations to greatly enhance their manufacturing efficiency and effectiveness. In addition, this system’s adaptability allows it to meet the evolving needs of manufacturers in a constantly changing industry landscape.

What is DeskDay?

DeskDay CSA is an innovative cloud-based professional services automation (PSA) tool designed to enhance the capabilities of managed service providers (MSPs) by offering a contemporary, user-friendly solution that prioritizes customer satisfaction, team morale, and profitability. By integrating essential functions such as the service desk, billing, reporting, timesheets, quality assurance, and announcements into a single platform, DeskDay streamlines MSP operations effectively. Additionally, it features an integrated multi-channel support system called IT-Connect, which provides seamless assistance to end users. This comprehensive approach allows MSPs to access real-time insights on service delivery, customer happiness, and technical management, ensuring they can adapt swiftly to changing needs. Ultimately, DeskDay empowers MSPs to maintain a competitive edge while fostering a supportive environment for both customers and employees.

Media

Media

Integrations Supported

N-able N‑central
N‑able N-sight RMM

Integrations Supported

N-able N‑central
N‑able N-sight RMM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

mcframe SIGNAL CHAIN

Company Website

www.bengmcframe.com/machine-monitoring-and-analysis

Company Facts

Organization Name

DeskDay

Date Founded

2021

Company Location

United States

Company Website

deskday.com

Categories and Features

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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