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What is mobileX-Dispatch?

mobileX-Dispatch consolidates all resources, the current planning overview, and system notifications for the dispatcher in a single interface. Users can customize their display, choosing to view orders as a map, calendar, Gantt chart, or list. By utilizing order data, mobileX-Dispatch identifies the necessary skills for each task. Dispatchers can easily check the availability of qualified technicians to complete the job from a curated list. The map feature indicates which technician is nearest to the job site, facilitating efficient allocation. Additionally, the dispatcher can arrange customer appointments through the "appointment" module. mobileX-Dispatch also presents all potential execution dates in a clear tabular format, allowing for better decision-making. Furthermore, dispatchers have the ability to set priorities based on factors like "additional travel times," "utilization," or "appointment," ensuring an optimized scheduling process. This comprehensive tool ultimately enhances the efficiency and effectiveness of dispatch operations.

What is FSM Grid?

FSM Grid's AI-powered solutions can enhance your inventory management, routing, and scheduling capabilities. Our Field Service Management Software ensures a smooth connection between your on-field teams and administrative operations. Additionally, it provides seamless integration with existing legacy systems, whether hosted in the cloud or on-premises. Utilizing advanced technology, including IoT devices and predictive analytics, FSM Grid can proactively schedule technicians and necessary equipment ahead of potential issues. This platform empowers you to boost operational efficiency, streamline procedures, and elevate your overall service management experience. You can effortlessly integrate your ERPs, CRMs, and accounting platforms. Furthermore, FSM Grid supports objective-driven resource distribution, efficient dispatching, and simplified task completion. With real-time optimization features, you can swiftly adapt to unforeseen business shifts and urgent orders, allowing for the effective reallocation of mobile resources when needed. Ultimately, this adaptability not only enhances productivity but also ensures customer satisfaction by meeting their needs promptly.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

mobileX

Date Founded

2000

Company Location

Germany

Company Website

www.mobilexag.de/en/software-for-resource-planning

Company Facts

Organization Name

FSM Global

Company Location

United Arab Emirates

Company Website

www.fsmglobal.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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