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What is mobileX-Dispatch?

mobileX-Dispatch consolidates all resources, the current planning overview, and system notifications for the dispatcher in a single interface. Users can customize their display, choosing to view orders as a map, calendar, Gantt chart, or list. By utilizing order data, mobileX-Dispatch identifies the necessary skills for each task. Dispatchers can easily check the availability of qualified technicians to complete the job from a curated list. The map feature indicates which technician is nearest to the job site, facilitating efficient allocation. Additionally, the dispatcher can arrange customer appointments through the "appointment" module. mobileX-Dispatch also presents all potential execution dates in a clear tabular format, allowing for better decision-making. Furthermore, dispatchers have the ability to set priorities based on factors like "additional travel times," "utilization," or "appointment," ensuring an optimized scheduling process. This comprehensive tool ultimately enhances the efficiency and effectiveness of dispatch operations.

What is ServiceBase?

Modern dispatching tools tailored for small businesses are readily accessible, creating a positive experience for both dispatchers and technicians. ServiceBase prioritizes ease of use, allowing for a rapid setup that usually requires only a few minutes, accompanied by detailed guidance on its features. After an initial complimentary 30-day trial, the service is affordably priced at $99 per month for every 1,000 jobs, free from hidden charges, intricate plans, or commitments. Users can count on expert support available via phone and email, even before they sign up. We also offer live demonstrations and help with importing customer and job information, ensuring a seamless transition. With the capability to add jobs in mere seconds using advanced search and auto-fill options, users can do this without changing their current interface. Developed expressly as the leading dispatching application for both desktop and mobile devices, it stands out with remarkable speed and an elegant design. The app enables real-time job updates and allows for the addition of multiple service appointments, technicians, tags, equipment, and attachments as required. Furthermore, users can easily retrieve past jobs, access Google Maps, email contacts, and other essential tools instantly, while integrated service contracts and intelligent scheduling improve overall organization. This all-encompassing tool is designed to optimize your dispatching process, making it essential for the efficient functioning of small business operations, ultimately enhancing productivity and customer satisfaction.

Media

Media

Integrations Supported

Gmail
Google Maps
QuickBooks Online
Xero

Integrations Supported

Gmail
Google Maps
QuickBooks Online
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

mobileX

Date Founded

2000

Company Location

Germany

Company Website

www.mobilexag.de/en/software-for-resource-planning

Company Facts

Organization Name

ServiceBase

Company Location

United States

Company Website

www.servicebase.net

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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