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What is n-Command MSP?

ADTRAN's n-Command MSP platform, designed to be compatible with VMware, is distinguished by its strong and intuitive network management capabilities, facilitating real-time monitoring and management of a wide range of ADTRAN's business networking products. Through the implementation of n-Command MSP, both service providers and enterprises can significantly improve their network operations and enhance VoIP performance, especially when using ADTRAN's premium NetVanta and Total Access 900 Series devices that are powered by the ADTRAN Operating Systems (AOS). This innovative platform removes the need for costly network probes and appliances, thus simplifying management tasks and reducing operational costs. It also incorporates automated device discovery and registration through a feature called Auto-Link, alongside offering insightful voice quality metrics, such as Mean Opinion Scoring (MOS), to guarantee an outstanding user experience. In addition to these features, the n-Command MSP platform serves as a vital tool that enables organizations to streamline their networking processes and ultimately achieve higher levels of efficiency and productivity in their operations. With its comprehensive capabilities, this platform represents a significant advancement in the field of network management solutions.

What is AdRem NetCrunch?

NetCrunch operates on both physical and virtual Windows Server environments, providing a robust, agentless solution for network monitoring, visibility, and a sophisticated system for managing alerts and remediation actions. It is capable of monitoring virtually any device, system, or data source within your network, as it can integrate non-standard data through various means such as logs, files, or databases, thereby contributing to the comprehensive NetCrunch network atlas. Created by AdRem Software, NetCrunch boasts over 540 predefined monitoring packs and an array of ready-to-use sensors designed to oversee and troubleshoot the uptime and performance of network services, including switches, routers, storage devices, applications, cloud services, bandwidth consumption, and traffic patterns. The software is compatible with all major operating systems, including Linux, Windows, VMWare ESX/ESXi, Mac OS X, and BSD. Furthermore, it empowers users to generate diverse live network maps, performance charts, adaptable dashboards, and graphical representations that refresh automatically, reflecting the real-time status of any monitored device, connection link, metric, or alert. In addition, the data gathered by NetCrunch can be securely shared through a web console or via any of the over 30 ready-made integrations with popular help desk platforms like Jira and Freshdesk, or group collaboration tools such as Slack, MS Teams, PagerDuty, and Trello, ensuring seamless communication and incident management. This extensive integration capability enhances the effectiveness of network monitoring and response initiatives.

Media

Media

Integrations Supported

Active Directory
AlertOps
Amazon Simple Notification Service (SNS)
Asana
Clickatell
ConnectWise PSA
Freshdesk
Freshservice
IFTTT
Jitbit Help Desk
LiveAgent
Mojo Helpdesk
PagerDuty
SMSEagle
Slack
Trello
X (Twitter)
Zendesk

Integrations Supported

Active Directory
AlertOps
Amazon Simple Notification Service (SNS)
Asana
Clickatell
ConnectWise PSA
Freshdesk
Freshservice
IFTTT
Jitbit Help Desk
LiveAgent
Mojo Helpdesk
PagerDuty
SMSEagle
Slack
Trello
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$90 USD per month/100 nodes
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ADTRAN

Date Founded

1985

Company Location

United States

Company Website

adtran.com/web/page/portal/Adtran/product/1700845G1/871

Company Facts

Organization Name

AdRem Software

Date Founded

1998

Company Location

United States

Company Website

www.adremsoft.com

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

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