Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is nGAGEMENT?
nGUVU is recognized as a dependable source of cutting-edge gamification and employee engagement software specifically designed for contact centers, leveraging behavioral analytics and machine learning to promote ongoing participation among agents. With the goal of revolutionizing the contact center environment, nGUVU's engagement platform significantly improves the work experience for agents, making it more enjoyable and effective. Their nGAGEMENT solution stands out as a powerful and scalable cloud platform aimed at motivating call center employees and boosting their performance. It boasts a variety of features, including leaderboards, management of contests and rewards, tracking of activities, badge management, detailed reporting, predictive analytics, and performance monitoring, all of which enhance the overall engagement experience. Additionally, nGUVU remains dedicated to ongoing enhancements, ensuring their offerings adapt to the evolving demands of the industry, thereby improving both employee morale and operational productivity. As a result, organizations that implement nGUVU's solutions often see a marked increase in agent satisfaction and performance metrics.
What is Townhall?
Townhall effectively captivates Zoom attendees by continually encouraging their participation, which leads to elevated energy and improved productivity, thereby ensuring that your communication makes a stronger impact. By leveraging research-backed gamification techniques, Townhall implements approaches that can boost academic performance by an entire letter grade, demonstrating its commitment to educational advancement. Addressing the common issue of maintaining learner interest, the platform features an innovative engagement tracker (patent pending) that provides continuous, real-time insights into participant involvement. With Townhall, you can access comprehensive metrics detailing individual attendance and engagement levels, helping you discern which learners are actively participating and which ones might need extra encouragement. To facilitate a truly immersive and effective Zoom experience, it is crucial to create a virtual setting that is both inclusive and accessible to every participant involved. Our advanced gamification framework not only promotes interaction among remote participants but also significantly enriches their overall learning journey, making it more enjoyable. Ultimately, the unwavering emphasis on rewarding engagement by Townhall transforms the landscape of online education, making it a vibrant and motivating pursuit. This innovative approach not only enhances the learning experience but also encourages a sense of community among attendees, fostering deeper connections and collaboration.
Integrations Supported
Google Sheets
Microsoft Excel
Zoom
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
nGUVU
Date Founded
2015
Company Location
Canada
Company Website
www.nguvu.com
Company Facts
Organization Name
Townhall
Company Location
United States
Company Website
www.townhall.pro/
Categories and Features
Gamification
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Categories and Features
Audience Response
Commenting / Notes
Data Analysis Tools
Feedback Collection
Gamification
Live Results Tracking
Moderation
Offline Response Collection
PowerPoint Integration
Q & A
SMS Polling / Voting
Gamification
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management
Virtual Classroom
Annotation Tools
Attendee Analytics
Audio/Video Conferencing
Customizable Branding
Electronic Hand Raising
File Sharing
Interactive/Collaboration Tools
Learning Management System
Live Chat
Live Streaming
Mobile Access
Multiple Camera Feeds
Notifications
Online Whiteboard
Schedule Management
Screen Sharing
Session Recording
Surveys / Polls
Web Browser-based
eCommerce Integration