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What is omni:us?

Seamlessly integrate with existing claims frameworks while optimizing automation and reducing costs. The challenge of balancing budgetary constraints with customer satisfaction has been effectively resolved. Utilize data-driven insights to enhance decision-making and automate monotonous tasks, thereby equipping your claims personnel with better tools. Focus on customer satisfaction by facilitating a seamless link between incoming claims and your primary insurance platform. Tackle process inefficiencies through claims automation, leading to a noticeable increase in customer happiness. By automating the management of less complex claims, you can drastically decrease the need for manual handling. Improved triaging and manual claim assignments have significantly enhanced the performance of case management teams. The decrease in processing duration for remaining manual claims has allowed for real-time resolutions in various instances. The transition to a digital claims process has been accomplished by introducing FNOL-completeness checks, verifying coverage, and generating claims files automatically, all contributing to a more streamlined operation. This evolution not only boosts operational efficiency but also fosters stronger connections with clients, ultimately leading to a more satisfied customer base. As a result, your organization can better respond to market demands while maintaining high standards of service.

What is Shift Claims Document Decisions?

Optimize the workflow of document processing by removing unnecessary delays and complexities while bolstering initiatives for seamless processing. Shift Claims Document Decisions is a cutting-edge AI solution that meticulously analyzes documents to extract relevant information and create a contextual summary of the actions required to progress claims. Our algorithms are crafted specifically for insurance documents, allowing for an analysis that matches or surpasses the accuracy of experienced human claims adjusters. This system enables the automatic evaluation of documents against existing data, building a thorough understanding of each claim and accelerating the processing timeline. The AI, tailored for the insurance industry, continuously adapts, integrating claims information with document insights to generate decisions that profoundly affect claims results. By minimizing the reliance on manual reviews, the technology skillfully detects intricacies and directs handlers to focus on particular elements of claims that need attention. Our strong dedication to the insurance industry inspires us to attract and retain exceptional talent, ensuring our clients receive unmatched assistance and expertise throughout their claims processing experience. In the end, this innovation not only boosts efficiency but also significantly enhances customer satisfaction, creating a win-win scenario for all stakeholders involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

omni:us

Date Founded

2015

Company Location

Germany

Company Website

omnius.com/platform/

Company Facts

Organization Name

Shift

Date Founded

2013

Company Location

United States

Company Website

www.shift-technology.com/products/claims-document-decisions

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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