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What is phpBB?

phpBB is a free and open-source flat-forum bulletin board software that facilitates group communication and can serve as a core component of your website. It offers a rich selection of user-created extensions and a comprehensive styles database filled with a variety of themes and image packages, making it easy to create a unique forum in just minutes. Its extensive features are unmatched by any other bulletin board software, all while maintaining a focus on performance and ease of use. Being entirely free, phpBB is accessible to anyone interested in enhancing their online presence. We invite you to explore its capabilities today. If you have questions, don’t hesitate to check out our Community Forum, where our team and fellow users are ready to assist you with everything from installation to custom coding. Unleash the full potential of phpBB and elevate your online community experience to new heights. Engaging with this platform can truly transform how you connect with others.

What is CLIENT LETTER?

CLIENT LETTER is a Customer Communication Management (CCM) tool tailored for business users, enabling the seamless automation of customer communication creation. Users can design templates, utilize reusable content, and apply business logic to generate various types of communications, including letters, statements, onboarding documents, and other service-related materials. Additionally, CLIENT LETTER can connect with numerous systems to pull in data and content for enhanced personalization. External systems can also utilize CLIENT LETTER's application programming interfaces (APIs) to produce communications as needed. The software maintains a comprehensive log of all communications that have been sent, revised, or approved, along with details on who authorized them, ensuring accountability and traceability. For compliance, CLIENT LETTER retains copies of every communication generated, safeguarding businesses against potential regulatory issues. For more information or to see a demonstration, please visit: http://www.topdownsystems.com/contact/request-a-demo.

Media

Media

Integrations Supported

AFS Analytics
AWS Marketplace
ArrowChat
Chatroll
Chatwee
Cherokee
DialWebHosting
FastWebHost
Flarum
KeyCAPTCHA
LWS
Mermaid Chart
MyChat
Rad Web Hosting
Solve Media CAPTCHA TYPE-IN
StableHost
Sur.ly

Integrations Supported

AFS Analytics
AWS Marketplace
ArrowChat
Chatroll
Chatwee
Cherokee
DialWebHosting
FastWebHost
Flarum
KeyCAPTCHA
LWS
Mermaid Chart
MyChat
Rad Web Hosting
Solve Media CAPTCHA TYPE-IN
StableHost
Sur.ly

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30000.00/year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

phpBB

Date Founded

2000

Company Website

www.phpbb.com

Company Facts

Organization Name

Top Down Systems Corporation

Date Founded

1981

Company Location

United States

Company Website

www.topdownsystems.com

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

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