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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
What is Protel Cloud PMS?
Protel’s intuitive property management system greatly improves the guest experience in hotels by reducing the time spent on administrative duties, allowing staff to focus more on their patrons. This system promotes seamless communication between various departments, fostering a cohesive work environment. It also features efficient billing and invoicing tools, ensuring that every transaction is accurately recorded. Additionally, Protel presents both Cloud-based and On-Premise solutions, accommodating a variety of operational needs. For event planning, the Protel MICE module offers extensive support, managing every aspect from the first inquiry to the final payment, which sets the stage for successful gatherings. Furthermore, Protel's Booking Engine empowers hotels to customize their reservation systems' appearance and functionality to align with their unique demands, enhancing the guest experience even prior to arrival. Another noteworthy feature is Protel Voyager, an award-winning application that facilitates hotels and hotel chains in launching their branded mobile apps, which integrate seamlessly with the Protel PMS. This creative solution not only streamlines operational processes but also significantly boosts guest involvement and satisfaction, ultimately contributing to the overall success of the establishment. With such comprehensive features, Protel positions itself as an essential tool for modern hospitality management.
What is Shiji Enterprise Platform?
A cloud-based platform designed specifically for property management systems (PMS), customer relationship management (CRM), and various other enterprise-level services is essential for modern hospitality. Many current hotel PMS solutions rely on outdated technology from the previous century, resulting in high setup costs, maintenance challenges, and user difficulties. It is crucial for large hotel enterprises to provide a contemporary alternative that meets today’s demands. This platform allows for hyper-personalized guest experiences through the use of unified global guest profiles that can be utilized across all properties, thanks to sophisticated and adaptive match-and-merge technology. Global hotel chains can enhance guest satisfaction by ensuring the security and accessibility of guest profiles. With more than 1,200 API endpoints, the platform’s comprehensive API infrastructure facilitates easy data access, empowering the creation of custom applications tailored to specific needs. The Shiji Enterprise Platform was specifically crafted for the requirements of global hotel operators, simplifying the process as you only need to set up your portfolio once, whether viewed from a global, regional, or brand perspective. Additionally, any updates made to the central configuration are automatically integrated across all locations, ensuring consistency and efficiency in operations. This streamlined approach not only enhances operational effectiveness but also significantly improves the overall guest experience.
Integrations Supported
Aiosell
Akia
Altitude
Atomize
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
FairPlanner
InTouch Data
Integrations Supported
Aiosell
Akia
Altitude
Atomize
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
FairPlanner
InTouch Data
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Planet
Date Founded
1985
Company Location
Ireland
Company Website
www.weareplanet.com/welcome-protel
Company Facts
Organization Name
Shiji Group
Date Founded
1995
Company Location
China
Company Website
enterpriseplatform.shijigroup.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental