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What is sparrow-wifi?

Sparrow-wifi has been meticulously developed as a sophisticated instrument for spectral awareness across both 2.4 GHz and 5 GHz WiFi bands. Essentially, it functions as a more intricate graphical user interface than existing options like inSSIDer and linssid, particularly tailored for Linux environments. In its most comprehensive applications, Sparrow-wifi merges WiFi functionalities with software-defined radio capabilities (such as hackrf), advanced Bluetooth tools (including both traditional methods and Ubertooth), standard GPS support (via gpsd), and integrates drone and rover GPS through mavlink, all consolidated within a single platform. The tool's wifi source hunting mode empowers users to switch from standard operation to a hunt configuration, facilitating the gathering of multiple samples each second while using telemetry windows for accurate tracking of WiFi sources. Furthermore, it provides Bluetooth identification by monitoring low-energy advertisements with standard Bluetooth, and it includes full promiscuous mode functionality for both low-energy and classic Bluetooth through Ubertooth, thereby broadening its adaptability and range of applications. As a result, Sparrow-wifi emerges as an indispensable asset for individuals seeking a comprehensive toolkit for wireless communication analysis, catering to a variety of professional needs and enhancing overall user experience.

What is Support Robotics?

Support Robotics offers an intelligent approach to tackling home Wi-Fi issues, which have become the primary reason for over fifty percent of all technical support inquiries made to internet service providers. This innovative solution features a self-service application alongside a remote support portal, bridging the gaps that current diagnostic tools leave behind, enabling both customers and support representatives to swiftly address Wi-Fi challenges. It seamlessly integrates with the existing functionalities of your router, customer care application, or network infrastructure. Moreover, Support Robotics empowers your helpdesk agents to access the customer's router during broadband outages, allowing them to conduct diagnostics across multiple facets. By providing your support agents with the ability to view the situation from the customer's perspective, it offers a level of insight comparable to an on-site visit, thereby enhancing the overall customer experience. Ultimately, this tool not only streamlines the troubleshooting process but also fosters a deeper connection between service providers and their clients.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$55 - $75 /month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

sparrow-wifi

Company Website

github.com/ghostop14/sparrow-wifi

Company Facts

Organization Name

Support Robotics

Date Founded

2017

Company Website

www.supportrobotics.com

Categories and Features

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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