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What is symplr Compliance?

Navigating the intricate landscape of risk management while complying with healthcare regulations is an overwhelming endeavor by itself. When you also consider the pressure to reduce expenses and maximize outputs with constrained resources, the difficulty intensifies considerably. Historically, healthcare organizations have regarded digital compliance tools as optional additions to their overall compliance frameworks. Currently, many health systems still lack dedicated compliance staff and often resort to outdated manual processes and disjointed solutions for managing compliance tasks. This dependence on inefficient methodologies increases the chances of errors, reduces visibility throughout the organization, and puts additional pressure on already limited resources. Furthermore, managing compliance with antiquated practices and without specialized healthcare solutions significantly heightens the risk of falling out of compliance. Healthcare systems that persist with ineffective governance and rely on a patchwork of disconnected systems not only encounter operational inefficiencies but also face considerable compliance risks and potential financial repercussions, which could ultimately threaten their core mission. Therefore, it is essential for these organizations to reassess their compliance strategies proactively in order to circumvent these challenges and foster long-term viability. By embracing modern compliance tools and strategies, they can enhance effectiveness and safeguard their operations.

What is Verint Quality Bot?

Traditional quality management methods can incur significant costs and often fall short in effectiveness. Verint's Quality Bot revolutionizes quality programs by automating processes, leading to cost savings, enhanced quality, and minimized compliance risks. Take the first step today and unlock the potential for a fivefold return on investment. Is your quality management system truly effective? If your evaluation is limited to a mere fraction of calls, you risk overlooking non-compliant interactions, which could result in penalties, revenue loss, or even more severe consequences. Verint is here to assist; many contact centers only assess about 1 to 3% of their calls, which drastically hampers their ability to pinpoint risks, uphold quality standards, and adhere to regulations. With Verint Automated Quality Management, you can streamline the entire quality management workflow, ensuring improved compliance. By analyzing calls, detecting non-compliance, and providing coaching for every single voice and SMS interaction, you will gain comprehensive insights into your organization's service quality and compliance adherence. This holistic approach empowers your team to elevate performance and achieve operational excellence.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

symplr

Company Location

United States

Company Website

www.symplr.com/products/symplr-compliance

Company Facts

Organization Name

Verint

Date Founded

1994

Company Location

United States

Company Website

www.verint.com/automated-quality-management/

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

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