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What is teamthink Envoy?

Insurance teams encountering difficulties with manual audits and reporting can greatly benefit from dedicated quality assurance software. This advanced tool simplifies the quality assurance process for claims and underwriting by offering features such as customizable questionnaire builders, instant file selection, and real-time feedback capabilities. With teamthink Envoy, quality assurance teams are empowered to improve both individual and team performance, enhance financial results, and increase customer satisfaction. A key aspect of effective quality assurance is accurately measuring performance against set best practices, which allows organizations to pinpoint and rectify performance gaps. teamthink Envoy supports this essential function, providing the necessary data to improve quality while reducing operational costs and refining the QA workflow. By transitioning from a manual QA process to an automated system, users can quickly retrieve questionnaires and performance data. Additionally, the software produces valuable reports that connect performance issues with quality assurance challenges, revealing their effects on financial leakage and risk management. This comprehensive approach not only enhances productivity but also creates a more streamlined and effective working environment for all team members. Ultimately, the integration of such technology can significantly transform the way insurance teams manage their quality assurance processes.

What is Claims Manager?

The Claims Manager is a fully integrated RIMS system designed to enhance your process from the First Notice of Loss (FNOL) all the way to the settlement stage. Featuring a unique and configurable business rules engine, it automates workflows effectively. This innovative system minimizes redundancy and manual tasks, thereby saving time, enhancing results, and maximizing value for all stakeholders involved. With its integrated solutions, Claims Manager simplifies the management, adjustment, and reporting of property and casualty insurance claims. This user-friendly Risk Management Information System delivers forward-thinking solutions, ensuring ease of use. The intuitive interface facilitates seamless integration into an automated workflow, accessible from any device, whenever and wherever needed. Additionally, it empowers users to capture, benchmark, and manage claims across all lines of property and casualty insurance with remarkable efficiency. Overall, Claims Manager represents a pivotal advancement in the insurance claims process.

Media

Media

Integrations Supported

ISOTools
Jira
QuickBooks Online

Integrations Supported

ISOTools
Jira
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Athenium Analytics

Company Location

United States

Company Website

www.athenium.com/products/teamthink-envoy/

Company Facts

Organization Name

JDi Data

Date Founded

1992

Company Location

United States

Company Website

jdidata.com/claims-manager/

Categories and Features

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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