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What is teamthink Envoy?

Insurance teams encountering difficulties with manual audits and reporting can greatly benefit from dedicated quality assurance software. This advanced tool simplifies the quality assurance process for claims and underwriting by offering features such as customizable questionnaire builders, instant file selection, and real-time feedback capabilities. With teamthink Envoy, quality assurance teams are empowered to improve both individual and team performance, enhance financial results, and increase customer satisfaction. A key aspect of effective quality assurance is accurately measuring performance against set best practices, which allows organizations to pinpoint and rectify performance gaps. teamthink Envoy supports this essential function, providing the necessary data to improve quality while reducing operational costs and refining the QA workflow. By transitioning from a manual QA process to an automated system, users can quickly retrieve questionnaires and performance data. Additionally, the software produces valuable reports that connect performance issues with quality assurance challenges, revealing their effects on financial leakage and risk management. This comprehensive approach not only enhances productivity but also creates a more streamlined and effective working environment for all team members. Ultimately, the integration of such technology can significantly transform the way insurance teams manage their quality assurance processes.

What is Polygonal?

Polygonal builds upon the strengths of its predecessors by incorporating state-of-the-art Microsoft VB.Net and Business Intelligence technologies, thus providing a complete solution that quickly responds to the dynamic requirements of the market. This platform is designed as a modular, multi-currency system for underwriting and managing policies and claims, effortlessly integrating various functionalities such as transactions, reinsurance, accounting, messaging, data warehouse reporting, document management, and workflow modules to create a thorough end-to-end business process that delivers quantifiable results. Crafted with a deep understanding of business necessities by the skilled team at City Computers, Polygonal leverages extensive experience in the insurance industry, fusing practical knowledge with forward-thinking strategies. Consequently, users can look forward to not only improved efficiency but also enhanced decision-making power through the use of embedded analytics. Furthermore, this comprehensive approach ensures that organizations can navigate the complexities of the insurance landscape with greater agility and confidence.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Athenium Analytics

Company Location

United States

Company Website

www.athenium.com/products/teamthink-envoy/

Company Facts

Organization Name

City Computers

Company Website

www.citycomputers.co.uk

Categories and Features

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

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