Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is teamthink Envoy?
Insurance teams encountering difficulties with manual audits and reporting can greatly benefit from dedicated quality assurance software. This advanced tool simplifies the quality assurance process for claims and underwriting by offering features such as customizable questionnaire builders, instant file selection, and real-time feedback capabilities. With teamthink Envoy, quality assurance teams are empowered to improve both individual and team performance, enhance financial results, and increase customer satisfaction. A key aspect of effective quality assurance is accurately measuring performance against set best practices, which allows organizations to pinpoint and rectify performance gaps. teamthink Envoy supports this essential function, providing the necessary data to improve quality while reducing operational costs and refining the QA workflow. By transitioning from a manual QA process to an automated system, users can quickly retrieve questionnaires and performance data. Additionally, the software produces valuable reports that connect performance issues with quality assurance challenges, revealing their effects on financial leakage and risk management. This comprehensive approach not only enhances productivity but also creates a more streamlined and effective working environment for all team members. Ultimately, the integration of such technology can significantly transform the way insurance teams manage their quality assurance processes.
What is PwC SMART?
PwC's Systematic Monitoring and Review Technology (SMART) significantly improves the efficiency and effectiveness of assessing the quality of both inpatient and outpatient coding processes while creating a robust framework for quality assurance and compliance evaluations. Supported by PwC Health Information Advisory, SMART strengthens your approach to monitoring coding accuracy and enhancing overall data quality. The inpatient module of SMART includes more than 1,000 predefined business rules aimed at identifying possible coding mistakes and opportunities for improving documentation, with flexibility to customize rules according to specific organizational needs. Its extensive reporting and data analysis features facilitate the evaluation of staff performance and highlight areas that require educational focus, such as Coding, Clinical Documentation Improvement (CDI), Quality, and Providers. Moreover, the outpatient module enhances claim accuracy and brings attention to issues concerning charge capture and the optimization of workflow processes. By addressing the risks associated with inaccurate coding, the system also promotes better regulatory compliance, ultimately leading to advantages for the entire healthcare organization. Furthermore, the combination of these modules effectively simplifies the coding review process, thereby ensuring elevated standards of care and improved operational efficiency, which can significantly impact the overall success of healthcare delivery. In this way, organizations can not only enhance their coding practices but also contribute to a higher quality of patient care.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Athenium Analytics
Company Location
United States
Company Website
www.athenium.com/products/teamthink-envoy/
Company Facts
Organization Name
PwC
Date Founded
1998
Company Location
United Kingdom
Company Website
www.pwc.com/us/en/products/smart.html
Categories and Features
Categories and Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration