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What is teamthink?

Elevate the quality assurance review processes for claims and underwriting to achieve remarkable outcomes, as quality assurance is fundamental to fostering excellence. Teamthink® provides a powerful SaaS solution tailored for insurance audits in both claims and underwriting, effectively replacing outdated spreadsheets and legacy systems. This cutting-edge QA software enables quality assurance teams to carry out audit reviews more rapidly, on a larger scale, and with greater precision. Equipped with comprehensive measurement, analysis, and reporting features, teamthink delivers actionable insights that empower QA teams, business managers, and enhance overall organizational performance. Evaluate your performance and assess results against your best practices, key performance indicators (KPIs), and compliance benchmarks. Additionally, design custom reviewer questionnaires and audit forms that perfectly align with your specific quality assurance goals. Take advantage of standard reports and dashboards to visualize outcomes and quickly understand vital metrics. By employing questionnaires that display only pertinent information tailored to each case, productivity is significantly enhanced, resulting in a more effective review process. Ultimately, teamthink® not only optimizes QA activities but also nurtures a culture of ongoing improvement throughout the organization, paving the way for sustained success. This commitment to elevating standards ensures that the organization can adapt and thrive in an ever-evolving landscape.

What is Pathway Insurance Software?

By implementing automated workflows that activate according to policy expiration dates, client renewals can be completed significantly faster than manual processes. Utilizing broker-approved emails and automated systems that enhance every interaction allows for effective communication with both prospects and policyholders throughout the entire insurance lifecycle. Additionally, by leveraging the highly regarded Net Promoter® survey tool, you can enhance your online reviews and turn around dissatisfied clients, thereby improving overall customer satisfaction. Furthermore, providing policyholders with 24/7 online access to their policy documents, proof of insurance, and billing information can lead to a decrease in call volume and an enhanced customer experience. Discover how Pathway simplifies client attraction and retention for your customer service representatives and brokers. Explore the transformative impact of automated marketing solutions on the operations of agents and brokers, as they adapt to the evolving landscape of the insurance industry. This innovative approach not only streamlines processes but also fosters stronger relationships with clients.

Media

Media

Integrations Supported

Applied Epic
HawkSoft
NowCerts
QQCatalyst
Vertafore AMS360

Integrations Supported

Applied Epic
HawkSoft
NowCerts
QQCatalyst
Vertafore AMS360

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Athenium Analytics

Date Founded

1997

Company Location

United States

Company Website

www.athenium.com/products/teamthink/

Company Facts

Organization Name

Pathway

Date Founded

2016

Company Location

Canada

Company Website

www.pathwayport.com

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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