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Ratings and Reviews 0 Ratings
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DialedInDialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerIDâ„¢, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.
What is telli?
Telli is a cutting-edge call automation solution that leverages AI technology to optimize both outbound and inbound telephone interactions for businesses, allowing AI voice agents to conduct seamless, human-like conversations aimed at lead qualification, appointment setting, or the efficient transfer of warm leads to human agents. The platform features sophisticated dialing methods, dynamic number switching, and automated callback options to significantly improve call pick-up rates, all while offering multilingual voice agents with natural accents that effectively engage customers in their preferred language. Furthermore, it integrates effortlessly with CRM systems, calendars, and customer workflows, enabling calls to trigger actions such as scheduling, data gathering, or lead transfers without any manual dialing or follow-up. In addition, Telli provides comprehensive call transcriptions and summaries, yielding valuable insights into outcomes, sentiment analysis, and discussion topics, which allow teams to monitor performance on a larger scale and adjust their outreach strategies accordingly. This platform facilitates rapid connection with leads immediately after acquisition, promoting nurturing, re-engagement, or follow-up through various channels such as phone, SMS, WhatsApp, or email, thereby ensuring a holistic approach to customer interactions. By streamlining communication processes, Telli not only boosts overall productivity but also significantly enhances the effectiveness of lead management, paving the way for businesses to achieve their growth objectives more efficiently. With its robust features, Telli positions itself as an essential tool for companies seeking to improve their customer engagement strategies.
What is Dial IQ?
Dial IQ, created by Klenty, serves as a dynamic sales dialer that streamlines the time-consuming aspects of cold calling, enabling sales teams to focus on nurturing relationships with prospective customers. With its three distinct dialing modes, users can simultaneously reach out to as many as five leads, resulting in the possibility of exceeding 300 calls within a single hour. The system simplifies the process of making successive calls via a single click, making it especially useful for contacting meticulously organized lists. Additionally, users receive instant access to CRM details, research insights, and notes, which aids in crafting personalized follow-ups. One notable feature is its AI-powered voicemail detection that bypasses voicemails and incorporates automatic voicemail drops, thereby improving callback rates. The dialer also supports call routing and forwarding to reduce missed opportunities and offers local dialing options to enhance connection success, along with real-time call summaries provided through automatic transcription. These features are specifically crafted to boost connection rates and streamline the calling experience for sales teams, leading to improved outcomes in their outreach endeavors. With Klenty’s comprehensive capabilities, sales representatives can significantly elevate their productivity while effectively engaging with potential clients, ultimately fostering stronger connections in their sales processes.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$35 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
telli
Date Founded
2024
Company Location
United States
Company Website
www.telli.com
Company Facts
Organization Name
Klenty
Date Founded
2015
Company Location
United States
Company Website
www.klenty.com/dial-iq/