Pylon
Pylon serves as a comprehensive support platform tailored for contemporary B2B enterprises.
We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions.
Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns.
If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
Learn more
Social Intents
Provide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom.
Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary.
There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.
Learn more
Superpower
ChatGPT boasts an impressive array of features that enhance user experience, such as local history synchronization and advanced search capabilities, as well as the organization of chats into customizable folders. Users can effortlessly create folders, assign different colors to them, and utilize a handy drag-and-drop interface to rearrange or manage files, with the Trash feature ensuring items are easily deleted. Seamless synchronization of chats to your computer allows for convenient searching through your entire chat history, with results clearly highlighted for quick reference. Users have the option to pin important messages within their conversations, which are easily accessible through a navigation sidebar that can be minimized to provide a cleaner view of the chat list. Furthermore, the ability to explore and draw inspiration from a rich library of community-created prompts offers a unique opportunity for creativity and interaction. Users can actively engage with the community by voting on prompts and sorting them based on popularity or frequency of use, thereby enriching their overall experience. This extensive set of tools empowers users to customize their ChatGPT interactions according to their personal preferences and requirements, ensuring a truly personalized approach to chat engagement. Ultimately, the combination of organization, accessibility, and community involvement makes ChatGPT a versatile platform for all users.
Learn more
Team-GPT
To effectively reduce clutter, it’s important to organize your resources by creating a system of folders and subfolders. A well-organized ChatGPT workspace not only improves accessibility but also promotes knowledge sharing and enhances collaboration among team members. Rather than starting from scratch, leverage our effective conversation starters to elevate your interactions. Explore how your team can use ChatGPT to expedite the process of AI integration. With Team-GPT, you can eliminate the wait times typically associated with ChatGPT Plus by receiving priority access to the OpenAI API. This platform is tailored to help you seamlessly incorporate AI into your team’s operations. Additionally, you can obtain crucial insights into how well your team is adapting to and utilizing ChatGPT. While Team-GPT is complimentary for up to two users, the advantages become increasingly significant as your team grows, fostering a collaborative environment. This platform is designed to enhance teamwork through ChatGPT, ensuring that collaboration is maximized when working with a partner. The models utilized by Team-GPT are powered by the OpenAI ChatGPT API, providing a strong foundation for a collaborative experience. By adopting Team-GPT, you can create an innovative and efficient culture within your organization, ultimately driving better outcomes and productivity. Embracing this approach not only benefits individual users but also strengthens the entire team’s dynamics in engaging with AI technologies.
Learn more