What is AXIS Gun Store POS?
As the retail landscape continues to change, RTG is at the forefront of firearm Point of Sale (POS) technology and modern retail strategies. The POS serves as the main interface for staff and customers to interact with the AXIS system, creating a valuable opportunity to improve customer satisfaction and enhance staff efficiency. A well-organized and enjoyable checkout process can significantly impact customers' perceptions of their shopping experience. By enabling faster transactions, the likelihood of congestion at checkout is reduced, resulting in shorter wait times and happier customers. Additionally, the straightforward enrollment system for classes and various store offerings adds further value, enhancing the customers' overall impression of the business. The intuitive design of the AXIS Register interface supports a quick learning process for employees, allowing them to efficiently learn its features, which in turn boosts overall productivity. This improved proficiency fosters better interactions with customers, establishing a cycle of positive experiences for both staff and patrons, ultimately contributing to the store’s success. Enhanced communication among team members can also play a crucial role in maintaining a high standard of service.
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AXIS Gun Store POS Customer Reviews
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Lots of Promises....no follow up
Date: Jul 30 2019SummaryThis was by far the biggest mistake I've ever made. If I could go back in time, I never would have purchased this program. Don't listen to their hype, it's all a sales pitch to get their hooks into you... and once they do... you're in for a horrible ride. It was hard enough to get anything accomplished when AcuSport owned this company, ever since AcuSport went out of business and this company was sold, it's impossible to get help. FIND SOMETHING ELSE!!! BEWARE OF THIS MEDIOCRE SOFTWARE COMPANY.
PositiveThe system looks nice as book ends. The aesthetics of a worthless computer sitting on a register stand make the store look so much better.
NegativeThe constant having to call support to fix the same problems, the fact that support usually doesn't call back in a timely manner (If at all). The constant increases in "support" costs with no improvement in support. Constant updates to fix problems that should have been caught in beta. (They use the customer as the beta tester). The support hours are ridiculous, if you live on the West Coast and have an issue anytime after 3:00 PM.... forget it, you may as well just close your doors, because nobody will be available to get you up and running. For the amount of money spent on this system, it does not function as "promised".
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