What is Acquire?

Enhance your customer service capabilities by utilizing co-browsing and live chat as consumer expectations shift and grow. Empower your support representatives with the essential resources needed to address complex customer questions instantly, allowing for easy one-touch communication that boosts conversion rates across both websites and mobile applications. Our innovative bots provide immediate answers to common inquiries, streamlining the support process. By integrating co-browsing and live chat, you can deliver faster, more personalized assistance tailored to each customer's needs. Acquire's intuitive yet powerful tools promote active customer engagement and contribute to overall organizational success. Ultimately, this strategy not only elevates customer satisfaction levels but also fosters enduring connections with your clientele, ensuring they feel valued and understood. As a result, you create a more loyal customer base that is likely to return and recommend your services to others.

Pricing

Price Starts At:
$25 per user per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Acquire
Date Founded:
2015
Company Location:
United States
Company Website:
acquire.io

Product Details

Deployment
SaaS
Windows
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Acquire Categories and Features

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Success Software

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content