NICE Actimize Integrations

Organizations dedicate considerable time each week to the tasks of updating and managing their policies while ensuring employees understand them clearly. The intricacies and challenges associated with effective policy management can quickly become overwhelming. Keeping policies up to date, managing the review and approval processes across different departments, complying with government and industry regulations, ensuring that every policy is thoroughly read and comprehended, and establishing an audit-friendly compliance program are just a few of the many hurdles encountered. Steele’s Policy Manager serves as a powerful, online platform designed to streamline and improve policy management. Its intuitive interface enables teams to focus on compliance rather than getting bogged down by administrative tasks. In the current fast-paced landscape, possessing a flexible and efficient policy management system is crucial. With Steele’s Policy Manager, your team can effectively review, develop, implement, and manage new policies, ensuring a smooth transition through each phase of the procedure. This state-of-the-art tool not only makes policy management easier but also empowers organizations to uphold high compliance standards. By leveraging such a solution, businesses can enhance their operational efficiency and minimize risks associated with policy non-compliance.

At ethosIQ, we collect and seamlessly integrate a wide array of data from multiple platforms in real-time. By converting large volumes of data into actionable insights, ethosIQ ensures that valuable information is readily accessible. You can explore the endless possibilities that data offers by scheduling a demonstration. The Customer Engagement Platform (CEP) from ethosIQ consolidates interactions and application data from various vendors and channels across diverse systems, creating a cohesive and detailed overview. This platform is instrumental in identifying and resolving data integrity issues across different sources, guaranteeing consistently valuable reporting insights. Such insights enable your organization to enhance resource management, improve customer experiences, and build stronger relationships through effective contact center interactions. Additionally, the CEP gathers both real-time and historical data, providing a comprehensive view of the customer journey in a single, easily accessible location, which ultimately supports better strategic decision-making. With ethosIQ, you can look forward to a promising future filled with data-driven insights and transformative potential. Embrace the evolution of data utilization and take the next step toward innovation today.

The cutting-edge realm of behavioral authentication is exemplified by the BehavioSec platform, which is now adopted by Fortune 2000 firms globally, utilizing sophisticated authentication methods to reliably verify user identities with an accuracy rate surpassing 99%, while serving millions of users and handling billions of transactions. In spite of heavy investments aimed at bolstering security protocols to combat cyber threats, the ongoing challenge of account takeovers remains a significant concern for many organizations. These businesses also grapple with a variety of expensive obstacles, including the necessity for labor-intensive fraud investigations and the risk of losing customers due to overly stringent security measures, often stemming from ineffective protective spending. BehavioSec adeptly addresses the risks associated with account takeovers through its pioneering deep authentication method, which utilizes behavioral biometrics to confirm user identities in a seamless and unobtrusive way. This approach guarantees that access is granted solely to legitimate users, thereby substantially reducing operational expenses while effectively deterring fraudsters. Moreover, BehavioSec enhances its defenses against new account fraud via improved population profiling powered by behavioral biometrics, providing a robust shield against evolving threats and setting a new standard in cybersecurity. Ultimately, the integration of such advanced techniques not only fortifies security but also fosters user trust and satisfaction.