Insightful
Insightful helps businesses take a smarter approach to managing teams. The platform gives a clear view of everyday activities, turning them into valuable insights. The data support stronger performance and better results.
Built for clarity and action, Insightful tracks how time is spent across teams and roles. It shows patterns, highlights areas for improvement, and helps you respond with real solutions.
The platform includes tools for time and activity tracking, reporting, visual dashboards, and data analysis. The features give HR teams, recruiters, and company leaders a real-time picture of what’s working—and what needs attention.
Whether your team works in the office, from home, or both, Insightful gives you the visibility to lead with confidence. With the right data, your team stays aligned, motivated, and ready to perform at its best.
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Pylon
Pylon serves as a comprehensive support platform tailored for contemporary B2B enterprises.
We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions.
Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns.
If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
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Digital Handover Management
Agile Handover's Digital Handover Management™ Platform transforms the process of converting incoming information into actionable insights, aligning data strategy seamlessly with operational and maintenance goals. By streamlining the integration of infrastructure handovers into operational workflows, this platform encourages cooperation across O&M Information Silos and standardizes the exchange of data and documents among various existing systems. It significantly enhances data quality by ensuring compliance and integrity, employing best practices to cleanse and standardize information from a variety of sources, thus enabling clients to tap into the potential of data gravity. Through an iterative approach, organizations can derive insights from both documents and data, establishing relationships between objects and categorizing information with the aid of our extensive engineering library. Furthermore, the enhanced knowledge obtained not only increases the value of O&M Data Silos but also improves overall productivity, ensuring users see a return on their investment while fostering continuous advancements. This forward-thinking methodology ultimately equips organizations to utilize their data assets in a more strategic, efficient, and impactful way, paving the way for future innovations in data management.
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C3D ATLAS
C3D ATLAS was created to manage the complete workflow of project completion, covering all aspects from the scope of work related to building inspections to the administration of inspection activities, system walk-downs, and punch lists during each phase of a project, from start to finish. By leveraging a BIM-based interface, C3D ATLAS empowers users to efficiently oversee and produce reports on inspection activities. Its effectiveness has been critical in facilitating the successful handover of facilities, such as plants and buildings. The platform features an intuitive interface that details all essential tasks and forms, allowing for the design of inspection scopes throughout various stages of a project, including construction, pre-commissioning, commissioning, and startup. Setting up the system initially requires defining key reference data, such as project phases, disciplines, categories, tags, and quality control forms necessary for the handover. This thorough methodology guarantees that every facet of project inspection is carefully managed, resulting in improved efficiency and better organization. Additionally, the flexibility of C3D ATLAS enables it to adapt to a wide range of project types and sizes, further enhancing its utility in the construction industry.
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