What is ActiveOps?
Utilizing data for forecasting and guiding decisions is essential for effective service operations. Envision a scenario where every decision made is not only precise but also timely and well-structured. The landscape of traditional workforce management is evolving rapidly. Enter Decision Intelligence.
Our clients recognize that uncovering their latent capacity and leveraging it effectively can lead to a decrease in overtime costs, minimize the reliance on temporary workers, optimize workload distribution, uphold service level agreements, and enhance employee satisfaction. They are also equipped to scale their operations efficiently during peak periods. With the power of decision intelligence, these capabilities can be executed in real-time and throughout the day. The outcomes are truly remarkable.
We stand out as the sole SaaS provider dedicated to harnessing decision intelligence specifically for service operations, catering to sectors such as banking, insurance, healthcare, and business process services. By embracing this innovative approach, organizations can unlock unprecedented efficiencies and insights.
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Company Facts
Product Details
Product Details
ActiveOps Categories and Features
Workforce Management Software
Employee Monitoring Software
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ActiveOps Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great product and easy to use
Updated: Nov 10 2020SummaryGood product and their support is awesome when we have an issue or even just a "how to" question.
PositiveIt was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.
NegativeWe wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.
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