What is Admin24?

A service desk designed to streamline the intake of client requests can facilitate the acceptance of applications through various channels, such as email, web forms, CRM systems, instant messaging platforms, social media, and APIs. Additionally, it enables the customization of request routing and the assignment of service level agreements (SLAs) to ensure timely responses. This flexibility allows organizations to enhance their customer service efficiency significantly.

Pricing

Price Starts At:
$30
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Admin24 provides an API

Screenshots and Video

Company Facts

Company Name:
Admin24
Date Founded:
2021
Company Location:
Uzbekistan
Company Website:
admin24.uz/
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Product Details

Deployment
SaaS
Windows
Mac
Linux
On-Prem
Training Options
Documentation Hub
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Russian

Admin24 Categories and Features

Service Desk Software

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Admin24 Customer Reviews

Write a Review
  • Reviewer Name: Alexey L.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Help desk system for effective communication

    Date: Jun 10 2024
    Summary

    Excellent solution for your money. Updates come out frequently, I hope all the bugs will be fixed soon.

    Positive

    Integration with Telegram and Bitrix24.
    Visual and complete analytics.
    Quick system installation and easy configuration.

    Negative

    There are some integrations missing: telephony, viber. But there is an API.
    No mobile app.

    Read More...
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