Aluma Integrations

Crow Canyon has introduced a cutting-edge HR Request Management System that leverages Office 365 and SharePoint to optimize the way employee inquiries and issues are directed to HR staff, significantly improving efficiency and speeding up the resolution process. HR departments frequently handle a diverse array of requests that require various forms and routing methods; however, Crow Canyon’s innovative solution alleviates this challenge by systematically collecting essential information, channeling it to the right personnel, and guaranteeing timely follow-up. By automating existing forms and manual routing duties, organizations can greatly enhance the quality of service provided to employees while simultaneously increasing the productivity of their HR teams. Furthermore, this system not only offers a user-friendly, centralized interface for employees to submit their HR requests, but it also contributes to higher productivity levels for HR personnel by automating the entire lifecycle of the request, including routing and tracking. This advanced approach significantly reduces the necessity for lengthy follow-up calls concerning the status of requests or additional information needed. Additionally, by standardizing request procedures and workflows, organizations can foster increased efficiency and compliance within their HR departments. Enhanced clarity and reduced frustration associated with HR requests ultimately lead to improved employee satisfaction, creating a more positive workplace atmosphere. As a result, Crow Canyon's system not only addresses current HR challenges but also sets the stage for a more streamlined and responsive HR operation in the future.

Organizations must comprehend and regulate access across their entire IT landscape, including both cloud and on-premises applications, as well as infrastructure and DevOps pipelines. This comprehension is vital for external obligations such as regulatory compliance and for internal factors like security, risk management, employee satisfaction, and productivity. Traditional identity management solutions have fallen short of the expectations of contemporary enterprises, with over half of Identity Governance initiatives facing challenges and more than 75% of organizations seeking to upgrade their current systems (Source: Gartner). These legacy systems struggle to adapt to the rapid changes brought about by digital transformation and the emergence of business platforms. Clear Skye, recognized as the sole identity governance and security solution designed natively on the ServiceNow platform, enhances enterprise identity and risk management through a platform-centric approach. It offers tools for workflow management, access requests, access reviews, and identity lifecycle management across diverse industry sectors. By utilizing an established business platform, Clear Skye allows clients to minimize obstacles and IT complexities, thereby enhancing workflows and the overall user experience while also keeping pace with evolving business needs. Furthermore, this innovative solution is tailored to support organizations in navigating the complexities of modern identity governance more effectively.

Crow Canyon's Contract Management application for Office 365 and SharePoint enhances the organization of IT, Asset, and Equipment-related contracts. By implementing this system, users are able to optimize their time and financial resources, improve operational efficiencies, and gain better control over their contract management processes. The challenge of monitoring contracts and licenses can escalate when using manual approaches or spreadsheets. Our automated Contract Management solution for Office 365 & SharePoint streamlines the handling of contracts, ensuring comprehensive records of existing agreements, including renewal dates, terms, costs, and responsible parties. When paired with our Asset Management or Equipment Tracking solutions, it forms a unified interactive platform that integrates support contracts, maintenance agreements, warranties, licenses, and beyond, thus providing a smooth contract management experience. Furthermore, all contracts and associated documents are securely stored in a centralized library repository within SharePoint. The system also links all renewals, tasks, revisions, and approvals, offering a clear overview of contract activities, which simplifies contract oversight and enhances effectiveness. This integrated approach assures that every aspect of the contract management lifecycle is meticulously accounted for, leaving no detail overlooked. By adopting this solution, organizations can elevate their contract management practices to new heights.