DialerAI
Our autodialer solution is designed to streamline various communication processes including sales calls, payment collection, and appointment notifications. Additionally, it is capable of facilitating mass emergency voice broadcasts.
This versatile system is perfect for telecommunications companies or businesses offering call center solutions. It features a multi-tenant architecture with billing options, can be customized with white-labeling, and is cost-effective as users can select their preferred Voice Provider.
By efficiently handling busy signals, disconnected lines, and unanswered calls, our autodialer software can significantly boost productivity; it also passes calls to live agents and leaves messages on answering machines when necessary. This functionality ensures that no potential opportunity is missed, making it a valuable tool for any organization looking to enhance its communication efforts.
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StarTree
StarTree Cloud functions as a fully-managed platform for real-time analytics, optimized for online analytical processing (OLAP) with exceptional speed and scalability tailored for user-facing applications. Leveraging the capabilities of Apache Pinot, it offers enterprise-level reliability along with advanced features such as tiered storage, scalable upserts, and a variety of additional indexes and connectors. The platform seamlessly integrates with transactional databases and event streaming technologies, enabling the ingestion of millions of events per second while indexing them for rapid query performance. Available on popular public clouds or for private SaaS deployment, StarTree Cloud caters to diverse organizational needs. Included within StarTree Cloud is the StarTree Data Manager, which facilitates the ingestion of data from both real-time sources—such as Amazon Kinesis, Apache Kafka, Apache Pulsar, or Redpanda—and batch data sources like Snowflake, Delta Lake, Google BigQuery, or object storage solutions like Amazon S3, Apache Flink, Apache Hadoop, and Apache Spark. Moreover, the system is enhanced by StarTree ThirdEye, an anomaly detection feature that monitors vital business metrics, sends alerts, and supports real-time root-cause analysis, ensuring that organizations can respond swiftly to any emerging issues. This comprehensive suite of tools not only streamlines data management but also empowers organizations to maintain optimal performance and make informed decisions based on their analytics.
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IBM MQ
A large volume of data can be transmitted as messages among various services, applications, and systems simultaneously. In the event of an application becoming unavailable or experiencing service disruptions, there is a risk that messages and transactions might either be lost or duplicated, which could lead to significant financial and time-related implications for businesses.
Over the last quarter-century, IBM has enhanced IBM MQ, a robust solution that ensures messages are retained in a queue until they are successfully delivered. This platform guarantees that data, including file data, is transferred only once to prevent competitors from sending messages redundantly or at incorrect times. With IBM MQ, the assurance is that no message will ever be lost.
IBM MQ is versatile and can be deployed on mainframes, within containers, or across public and private cloud environments. Additionally, IBM provides an IBM-managed cloud service known as IBM MQ Cloud, which is hosted on platforms like Amazon Web Services or IBM Cloud, alongside a specialized hardware solution called IBM MQ Appliance, designed to streamline the deployment and upkeep processes. This flexibility enables businesses to tailor their messaging solutions to their specific infrastructure needs.
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Open Automation Software
The Open Automation Software IIoT platform supports both Windows and Linux, enabling users to harness their Industry 4.0 data efficiently. OAS serves as an unrestricted IoT Gateway compatible with various systems, including Windows, Linux, Raspberry Pi 4, and Windows IoT Core, and it facilitates the deployment of Docker containers. It offers HMI visualizations for web applications, as well as WPF and WinForm C# or VB.NET applications. Data logging capabilities extend to SQL Server, MS Access, Oracle, MySQL, Azure SQL, PostgreSQL, and Cassandra for alarms and logs. The platform includes both MQTT Broker and Client interfaces, providing seamless cloud connectivity to Azure IoT Gateway and AWS IoT Gateway. Users can leverage remote Excel Workbooks for data reading and writing, while alarm notifications can be sent through voice alerts, SMS, and email. Access to programmatic data is available via REST API and .NET, ensuring flexibility in integration. The system is compatible with a range of Allen Bradley PLCs, including ControlLogix, CompactLogix, GuardLogix, Micro800, MicroLogix, SLC 500, and PLC-5. Additionally, it supports Siemens PLCs such as S7-220, S7-3300, S7-405, S7-490, S7-1200, and S7-1500. Communication protocols include Modbus TCP, RTU, and ASCII for both Master and Slave configurations. Furthermore, the platform is compatible with OPTO-22, MTConnect, OPC UA, and OPC DA, enhancing its interoperability within various industrial environments. This extensive functionality makes the OAS platform an invaluable tool for modern industrial automation and data management.
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