What is Bettermode?

Bettermode is a customizable online community platform that leverages cloud technology to facilitate connection, engagement, and user retention for branded communities. This innovative software enables users to interact and communicate under your brand, allowing them to create articles, pose questions, provide answers, conduct polls, and participate in various forms of content sharing. With our versatile community platform, you can utilize native widgets, additional widgets, and API capabilities to foster engaging, habit-forming online communities.

The unique value Bettermode offers to clients is highlighted by several key features:

- A fully customizable community platform that lets you design your community site to suit your vision.
- Complete adaptability to align with your brand's guidelines and the navigation structure of your main website or product.
- The option to enhance the customer journey by incorporating community experiences with embedded widgets.
- A comprehensive API store along with an app store, offering a variety of tools like the SEO App, virtual coins App, social login, and many others.
- Over 20 integrations with leading third-party applications, including Zapier, to streamline operations and enhance functionality.

By leveraging these elements, Bettermode empowers brands to create vibrant online communities that truly resonate with their users.

Pricing

Price Starts At:
$599
Free Trial Offered?:
Yes

Integrations

All Bettermode Integrations
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Screenshots and Video

Discussions and Q&A

Discussions and Q&A

Discussions and Q&A Help center Ideation and feedback Mobile responsive Visual community builder Developer platform

Company Facts

Company Name:
Bettermode
Date Founded:
2018
Company Location:
Canada
Company Website:
bettermode.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Enterprise
Supported Languages
English

Bettermode Categories and Features

Social Networking Software

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Community Software

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

More Bettermode Categories

Bettermode Customer Reviews

Write a Review
  • Reviewer Name: Monica D.
    Position: Management Consultant
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The most comprehensive community platform at an extremely efficient pricing

    Date: Jun 06 2019
    Summary

    Easy to use, modern design, fair pricing, and lots of useful integrations.

    Positive

    When we decided to migrate from an existing community solution, initially it seemed very challenging. However, Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform.

    Negative

    Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.

    Read More...
  • Reviewer Name: Dwana R.
    Position: Credit Risk Analyst
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    They delivered the best possible platform for our customer community

    Date: Jun 07 2019
    Summary

    We are happy with this product since it has helped us build a strong community of our users in a short time. This has led to substantial savings in terms of reduced support cost and revenue growth via new customer acquisition.

    Positive

    The support team and customer success managers are the true experts at answering questions and will help you implement all kinds of useful great ideas.

    Here are the key pointers:

    - Straightforward setup and configuration

    - Relatively easy integration using the API

    - Simple functionality and easy to navigate through the admin panel

    - Cost effective compared to other products based on the available features

    - Dedicated and super responsive account managers

    Negative

    Some features were not working as expected at the beginning. However, the strong support team fixed the bugs in a very short time.

    Read More...
  • Reviewer Name: Marianne S.
    Position: Sales Account Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Tribe has excellent customer support and a user-friendly solution.

    Date: Jun 13 2019
    Summary

    We looked into all other popular community solutions such as Vanilla forum, Lithium and Discourse. Tribe was unquestionably better in design, usability, and extendability. We really liked the apps that helped us extend the capabilities of our community platform. Integrations with Hubspot and Mixpanel saved us a lot of time from switching platforms, exporting and importing data.

    Positive

    We were looking to use a community software to give our customers a voice with a community built around of consumer electronics brand. We evaluated different community platforms but Tribe was the most comprehensive community platform. Personally, I like how customisable it is -- you can just mould it to adapt your brand guidelines and showcase the exact social elements on the community site.

    We could easily integrate it into our website and mobile app thanks to its powerful API and SDK.

    Negative

    The direct communication between users was not available. They claimed it’s already on the company’s roadmap. Can’t wait to have it activated for our community.

    Read More...
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