What is Brevity NDIS Software?
Brevity has been designed as a dedicated Digital Partner for the National Disability Insurance Scheme (NDIS), tailored to address the specific requirements of Australian disability service providers. The Brevity NDIS Software provides these providers with vital tools for effectively managing client services in line with NDIS regulations. During the development phase, our team worked hand-in-hand with providers like you to address their key challenges, resulting in a robust suite of tools that integrates smoothly and greatly improves operational workflows. Furthermore, we made sure that our solutions are in harmony with NDIS practice standards and operational guidelines, helping providers enhance their business processes while ensuring adherence to compliance. The NDIS is a revolutionary initiative aimed at assisting around 460,000 individuals under 65 years old, supporting them in accessing the resources necessary for leading fulfilling and ordinary lives. This approach stands apart from past initiatives as it prioritizes the long-term well-being of individuals, focusing on early investment in the lives of people with disabilities to promote better outcomes in the future. In conclusion, our mission is to empower service providers to deliver outstanding care and support to those who require it most, thereby making a meaningful difference in their lives.
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Brevity NDIS Software Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Severe lack of training and support
Date: Jan 16 2024SummaryWe had high hopes to use this program to enable a more efficient workplace. Unfortunately, it has left us frustrated, disillusioned and disappointed.
PositiveThe program has potential for the community services industry if they became user friendly and provided better training, they have the bones of a good program.
NegativeTheir lack of customer support, once they take your money and stick to their tight training deadlines, its off you go. They are very difficult to contact email only, so if you need help on the spot you have no hope. The level of training is very poor and leave you floundering around in a system that has huge potential if you knew how to use it effectively. The training lacks accommodation of the learning process. The system set up is poorly done, limited attention to detail they don't appear to record how they set up your system to refer to when they need to.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Lower price not worth the angst
Date: Jul 19 2024SummaryStarted out well. Increasingly unhappy and looking to change. Support has always been fairly poor and had only gotten worse as they are trying to iron out the bugs with PACE integration.
PositiveThe system is pretty good, when it works. Since the introduction of PACE it's going been going downhill fast. OCR, batch import of invoices, PRODA API.
Customisable reports - but no training on how to utilise so lots of trial and error.NegativeTraining minimal.
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Support slow and terrible. I don't think they actually read the email you send them properly. Several exchanges required to get them to address the actual issue.
When they make changes to the system they don't actually tell you everything they've changed and then try to tell you you're wrong when you're trying to trying to execute business as usual. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Average NDIS software
Date: Jan 11 2024SummaryIt has been a different web based software then what is available in the market.
However has a long way to go to be functional to cause unwanted issues on a daily basis.PositiveAllows access through any web browser.
Has a good virtual interface to see your data.
Has many options to be designed when initial setup is organised.NegativeSupport services are average.
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Issues on a daily basis with something or the other.
Initial prices are cheap however any additional are priced dearly. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
HAD POTENTIAL - BUT HAS LEFT US FLOUNDERING MORE OFTEN THAN NOT
Date: Mar 22 2024SummaryDon't waste your money. This has become a huge nightmare especially dealing with the invoicing side of things. So much wasted loss of income and time spent on a system still not resolved.
PositiveCasenoting okay - would have liked Rich text but recording in general good. Easy to check times and add information.
NegativeSupport and set up is a nightmare and joke. Repeated requests for support has left us floundering and constantly asking for assistance that gets us nowhere! a 30 mins zoom meeting to sort issues is not adequate or the chat function logs you out and wont let you log in again to speak to anyone.
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