What is Brilliant POS?
Our point-of-sale system is crafted with user-friendliness as a top priority. It also equips you with essential tools to elevate your business to its highest potential. Gaining insights is crucial for making sound decisions. With our comprehensive reporting, inventory management, and customer tracking, you'll have all the knowledge you need at your fingertips. Your success is our mission. At Brilliant POS, we prioritize exceptional customer service above all else. We are dedicated to fostering relationships that support your business’s growth as it reaches new levels of achievement. From the outset, we will ensure that your business is set up correctly. Our team is available around the clock, every day of the year, ready to assist you whenever you require help. Whether it's day or night, including holidays, we are always just a call away to provide you with the support you need.
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Brilliant POS Categories and Features
Spa Software
Salon Software
Retail Management Software
Restaurant POS Software
Point of Sale Software
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Brilliant POS Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use
Date: Dec 11 2021SummaryI've had a very positive experience. Customer service is very helpful and quick. I love that it allows transactions if you briefly lose internet.
PositiveThis POS system is easy to use and only takes minutes to train new employees on. The reports that it provides and inventory are very helpful.
NegativeI can't think of anything I don't like about the system.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Brillant POS
Date: Dec 12 2021SummaryOur Account Manager and the support team along with the system itself has been over the top and we have had no significant issues.
PositiveSince we were starting a new business 7 years ago and had no experience with a POS system, we just started researching and making calls and the interaction and dedication of our Account Manager for Brilliant sold us over the rest.
NegativeWe have no regrets with the purchase of our system.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fantastic company
Date: Dec 26 2021SummaryVery pleased with our entire experience from purchasing to implementing. Highly recommend to any business.
PositiveGreat pod system at a reasonable price and fantastic support team. This has helped our business be successful.
NegativeNo complaints, we are happy with everything and would recommend to any business.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
This is not your POS company.
Date: Sep 10 2021SummarySo I go online to schedule a product demo, because I need to at least get some idea of what this system does, and five minutes later Stuart calls me to gripe that demo's are only for new customers. If I want help, I have to pay. If I could give Zero stars I would but you have to give at least one. We are going to sell their equipment and get another system.
PositiveYou need support after the sale for a POS system. This is not your company. My father was sold this system for a medical marijuana dispensary (an application for which this company accurately states this product was not designed, but for which they inaccurately claim they will not sell) by a man named Stuart about 18 months ago. He bought a year of training for $399. He also has been paying $69/month for technical support.
NegativeWell, the year of training he bought happened to be the COVID year. Anybody remember COVID? We never opened. Now we are trying again and need the training. Stuart, who sold the system to my dad, says that we will have to pay $399 for a new year of training. Though we never used any training at all (remember COVID?), we will need to pony up another $400 to get any help. "What about the $69 a month for eighteen months?" I ask. "Technical support and training support are not the same thing," Stuart says.
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