What is Broadly?

Cultivate and enhance a robust online presence that distinguishes you as a leading authority in your industry and sets you apart from competitors.

Broadly empowers local businesses to efficiently attract and unify leads from a variety of sources, such as Google, Facebook, Instagram, web chat, and website contact forms. Additionally, it facilitates seamless customer interactions and enables automatic review requests on Google, Facebook, and other well-known platforms—all through a single, user-friendly application.

Deliver the exceptional 5-star experience that your target audience craves by employing a responsive website, automated web chat that can capture double the leads, organized text and email communication, appointment notifications, mobile invoicing, and adaptable financing solutions, among a host of other features.

Accessible from any device and at any location, our application seamlessly integrates with your existing tools while providing personalized onboarding and dedicated, ongoing support from our team.

Broadly simplifies the process for your customers to discover, engage, and enthusiastically recommend your services. With these powerful capabilities at your disposal, you can truly elevate your business and foster lasting relationships with your clientele.

Pricing

Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Broadly
Date Founded:
2013
Company Location:
United States
Company Website:
broadly.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Broadly Categories and Features

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Lead Capture Software

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

More Broadly Categories