What is Brown Paper Tickets?

Brown Paper Tickets provides a streamlined and cost-effective platform for promoting and selling tickets to your next event without imposing any selling fees, facilitating real-time sales through both phone and online channels. Purchasers are charged a nominal fee of just $0.99 plus 5%, which encompasses both the delivery and credit card processing costs. You can showcase your event without any upfront charges while enjoying the advantages that come with using Brown Paper Tickets. There are no financial burdens for you when selling tickets or receiving payments, while attendees only face a small service fee of $0.99 plus 5% of the ticket price, regardless of whether they buy tickets online, via our specialized call center, or at our physical outlets. Attendees have the flexibility to choose from various ticket delivery options, including will-call, print-at-home, mobile tickets, or traditional physical tickets, all at no additional cost. Moreover, if you are hosting a free event, neither you nor your attendees will incur any expenses, ensuring that free events truly remain free! With its commitment to simplicity and affordability, Brown Paper Tickets is an excellent choice for your upcoming gathering. Experience the ease and financial benefits of using Brown Paper Tickets for your next event and watch your attendance soar.

Screenshots and Video

Brown Paper Tickets Screenshot 1

Company Facts

Company Name:
Brown Paper Tickets
Date Founded:
2000
Company Location:
United States
Company Website:
www.brownpapertickets.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
French
Spanish

Brown Paper Tickets Categories and Features

Ticketing Software

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Brown Paper Tickets Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Administrator
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Outstanding service

    Date: Jan 29 2022
    Summary

    We have used several ticketing services in the past, but Brown Paper Tickets is the best so far. Good to use for any type of event and its free!

    Positive

    We enjoyed using Brown Paper Tickets because of the ease of use and their customer service. We used it for an event running for multiple days and there was no problem.

    Negative

    I just wish that they could lower their ticket charges for our customers

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Admin
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Comprehensive ticketing services

    Date: Dec 17 2021
    Summary

    We’ve been promoting and selling our tickets through Brown Paper Tickets for most of our events. We had to cancel one of our events last year because of the pandemic but we were able to easily refund our customers with their help.

    Positive

    Comprehensive ticketing services.

    Negative

    They charge on top of our ticket price but that’s standard practice for all ticketing companies.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: N/A
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    They made our life simple

    Date: Dec 12 2021
    Summary

    We recently used Brown Paper Tickets for our online ticketing service. We especially like the variety of features they offer. They made it easy for us to setup the service and we didn’t hear any complaints from our guests.

    Positive

    Easy to use even for those with little tech background. Customer support is responsive.

    Negative

    There were a few times when we couldn’t figure how a particular ticketing option worked but after a quick call to their support staff they showed us how to do it.

    Read More...
  • Reviewer Name: Marianne S.
    Position: Producer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Do Not Use

    Date: Oct 20 2021
    Summary

    I used Brown Paper Tickets services for my one act play festival, Women At Play(s), which promotes women in the arts as well as diversity in MARCH 2020. They still have not given me all the ticket money that my audience members paid to see my show. I made numerous phone calls and sent emails with only an automated reply. I filed a complaint with the state of Washington which mandated them to pay. And I am still waiting for my money. Please be warned.

    Positive

    No comment. There is no pros to them. They did sell tickets for my show but then kept the money. They still owe me money form my ticket sales form MARCH 2020.

    Negative

    They absolutely did not provide the service they claim to do. They kept the money from my ticket sales.

    Read More...
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