What is C-Flex?

Effortlessly receive calls, texts, and voice messages on your desk phone, computer, tablet, or mobile device. Greet customers warmly and promptly guide them to the appropriate department. You can either keep your desk phone or enjoy the convenience of mobile access. Manage all incoming calls, transfers, and voicemails easily through your web browser or mobile app. In addition, engage trainers to help your sales team improve their customer service techniques and rectify any weaknesses. Continuing with your current phone system might frustrate customers due to issues like dropped calls or misdirected extensions. If you are tired of letting your customers down and throwing money away on outdated desk phones, it’s the perfect moment to transition to C-Flex. The ongoing expenses of traditional phone systems can sap your financial resources and reduce profitability. Begin your partnership with C-Flex now to create an enhanced phone system and outline a strategy for implementation. We have assisted countless businesses in transitioning to modern phone systems, and we are dedicated to crafting a customized plan that will draw in new clients while eliminating customer dissatisfaction. With our expertise, you can guarantee that each interaction with customers will not only meet but exceed their expectations, ultimately fostering long-term loyalty.

Screenshots and Video

C-Flex Screenshot 1

Company Facts

Company Name:
Cortel
Company Location:
United States
Company Website:
www.cortel.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

C-Flex Categories and Features

Workforce Management Software

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing