What is CSG Ascendon?

In today's competitive landscape, organizations, whether they are well-established or emerging, must rapidly develop, learn from, and enhance their digital service offerings to cultivate brand loyalty and ensure a sustainable consumer base across B2C, B2B, and B2B2X environments. Achieving this transformation, however, is not an overnight process; it necessitates a careful equilibrium between swift market entry and optimizing revenue from current services. Ascendon is a cloud-based, software-as-a-service (SaaS) platform designed to support the launch of new digital services, enabling companies to participate effectively in the federated digital economy. Additionally, it paves the way for a smooth transition to a business model that significantly reduces operational expenses while fully digitizing both front and back-office functions, seamlessly integrating new and existing digital services into a unified customer relationship framework. Organizations have the flexibility to transition subscribers from legacy systems to Ascendon at a pace that suits their needs, ensuring they possess all the essential tools to underpin a robust digital services initiative without incurring the costs of new infrastructure. This strategic approach not only empowers businesses to innovate but also helps them sustain operational effectiveness and adapt to market demands over time.

Integrations

No integrations listed.

Screenshots and Video

Company Facts

Company Name:
CSG
Date Founded:
1994
Company Location:
United States
Company Website:
www.csgi.com/portfolio/ascendon/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

CSG Ascendon Categories and Features

Telecom Expense Management Software

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting