What is CallHippo?

CallHippo is an advanced contact center solution designed to facilitate connections with clients. Its user-friendly interface, combined with powerful features and comprehensive reporting, empowers sales and service teams to engage in effective conversations with customers seamlessly. Moreover, CallHippo integrates effortlessly with various platforms, enhancing overall productivity. With a global trust from over 5,000 businesses, it has established itself as a reliable choice in the market. This level of widespread adoption highlights its effectiveness and the value it brings to organizations seeking to improve customer interactions.

Pricing

Price Starts At:
$18.00/month/user

Screenshots and Video

Company Facts

Company Name:
CallHippo
Date Founded:
2016
Company Location:
United States
Company Website:
callhippo.com/
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

CallHippo Categories and Features

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

More CallHippo Categories

CallHippo Customer Reviews

Write a Review
  • Reviewer Name: Anirudh S.
    Position: Operations
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Use Virtual number anywhere in World.

    Date: Aug 24 2020
    Summary

    Virtual phone numbers can be accessed through any device with internet connection and hence can be used any time any place. We even call from our laptop and PC. It helps to build trust in our customers and also cut down the cost incurred in telephone call. Call Transfer, Global connect, Call conference are other features which we use daily.

    Positive

    with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill.

    Negative

    It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory.

    Read More...
  • Reviewer Name: Kunal R.
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Customer Support team

    Updated: Jun 26 2020
    Summary

    CallHippo makes easy for my business to connect with the customer using voice call. After using CallHippo I have a very positive response and experience. The call quality is excellent. I never faced a call drop, which most of the physical landline has. The best thing about CallHippo is their customer service.

    Positive

    CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great.

    Negative

    I never had any issue with CallHippo. I works great.

    Read More...
  • Reviewer Name: Shruti K.
    Position: SMM Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Call like a pro

    Date: Jul 07 2020
    Summary

    It's easily customisable and flexible. Power dialer function is super efficient. We can freely communicate with our global clients as there will be no phone bill, just the internet. Using call conference option we can add a third person into ongoing call. Some of its features are call recording, call barring, voice mail, call analytics, call conference, on hold music etc.

    Positive

    Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call.

    Negative

    CallHippo offers Freely communication, Without phone bill. No dislikes.

    Read More...
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