What is Callback Tracker?
Callback Tracker is a versatile communication tool that facilitates callbacks, live chat, and email interactions, enhancing the way businesses engage with their customers. This platform simplifies customer communication by ensuring compatibility with all leading web browsers. Installation is quick and easy, making it possible to integrate Callback Tracker with any website in just a few minutes. Users are relieved from the hassle of updating contact details or remembering country codes and call procedures, as all communication is managed through a single application. The system supports various forms of communication, including phone calls, SMS, live chat, and email. Its intuitive dashboard presents a comprehensive chronological overview of all interactions, allowing for seamless navigation between chats, messages, and call logs. This ensures that customers receive timely and effective support. Moreover, Callback Tracker enables users to listen to recorded calls, providing valuable insights for service improvement and customer satisfaction. With such features, Callback Tracker stands out as an essential tool for businesses aiming to enhance their customer interaction capabilities.
Pricing
Price Starts At:
$9 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes
Integrations
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Screenshots and Video
Company Facts
Company Name:
Callback Tracker
Date Founded:
2012
Company Location:
United States
Company Website:
callbacktracker.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
On-Site Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Callback Tracker Categories and Features
Inside Sales Software
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Call Tracking Software
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Call Recording Software
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording