What is Carecenta?

Carecenta serves as an online management tool tailored for home and adult day care service providers, delivering a robust array of applications designed to automate everyday operations like scheduling, human resources, billing, payroll, oversight, and reporting. By enhancing efficiency, it significantly reduces the duration from service visit to payment, thereby contributing to a more comfortable experience for patients, caregivers, and coordinators alike. In addition, Carecenta boasts features such as electronic visit verification, real-time attendance tracking, and an extensive library of over 150 instant reports, all while ensuring stringent compliance with HR regulations and guaranteeing billing precision at all times. Users can also benefit from mobile-friendly access, which allows for easy management on the go, alongside automated payment consolidation that simplifies financial processes. Overall, Carecenta not only optimizes care delivery but also enhances administrative efficiency significantly.

Pricing

Free Trial Offered?:
Yes

Integrations

No integrations listed.
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Screenshots and Video

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Company Facts

Company Name:
Carecenta
Date Founded:
2013
Company Location:
United States
Company Website:
www.carecenta.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Carecenta Categories and Features

Home Health Care Software

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Home Care Software

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Healthcare HR Software

Carecenta Customer Reviews

Write a Review
  • Reviewer Name: Jean M.
    Position: Owner
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Warning Carecenta will steal your money

    Date: Jul 05 2023
    Summary

    Terrible. Disheartening Cheated. I lost 500 dollars for no reason. I only needed to discuss my concerns regarding clients who are already deactivated.

    Positive

    Never got to find out as I never got my concerns addressed. And I never got to discuss any of this either salesperson.

    Negative

    I discussed program with Jeffrie, a sales person. I signed on and paid 499,00 onboard fee. Next day I had a few concerns and questions and reached out to Jeff. He never responded to my calls or e mail. I took that as a major red flag. I immediately notified Jeffrey, as well as billing and customer service of my intent to exercise three day intent to cancel. No work had been done on my acct. To this day I cannot get anyone to talk to me and they have not refunded my 499 bucks. They also go by name Daycenta. Not sure what that is about. Just want to warm you to be very wary of this company
    Why take someone’s money when you have done nothing to earn it. And why not return calls to answer questions? The only person who is at all professional was Lisa in customer service.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    No professionalism or security

    Date: Dec 27 2019
    Summary

    The service was ok but due to the loose lips, I can’t stay and nepotism my clients like that.

    Positive

    The service was ok but Demetrius and Lisa are very unprofessional. They were discussing the bill with my staff members and if they can do that with staff who knows what they will do with my clients. I am happy to be done and gone.

    Negative

    Doesn’t have any sense of privacy or respect. It’s not about a bill, it’s about pricy and security. You don’t know who is on the other side of that phone!

    Read More...
  • Reviewer Name: Tina M.
    Position: Administrator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Useless

    Date: Jul 11 2019
    Summary

    They have swindled my small company out of a year of payments only not to hold up their end. The system is in no way user friendly and the support team can’t get the software working and won’t refund us. So we have no scheduling software! Paid for one, but having to use a spreadsheet! Huge language barrier!

    Positive

    Nothing. We have paid for a year but are currently using a spreadsheet!

    Negative

    Everything . We have paid for a year but are currently using a spreadsheet!

    Read More...
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