What is Carusto?

Carusto specializes in cutting-edge software solutions specifically designed for the telecommunications sector. Our tools allow for swift and effective automation of various business processes, which not only improves service quality but also lowers costs. We offer a comprehensive platform that merges multiple telecommunications channels—including phone, fax, mobile, instant messaging, and video conferencing—with databases and CRM systems. This integration creates a more efficient office atmosphere, ensuring exceptional customer service while decreasing dependence on manual labor. Our system covers all fundamental telephone functionalities and integrates effortlessly with existing CRM platforms for efficient call handling. Featuring a unique call-scenario builder and compatibility with databases and other applications, our solutions streamline process automation significantly. The intuitive interface, enhanced by advanced call analysis tools, enables teams to operate more efficiently and obtain superior results. By harnessing these capabilities, organizations can refine their workflows and boost overall productivity, positioning themselves for success in a competitive market. Moreover, our commitment to innovation ensures that clients always have access to the latest technological advancements in telecommunications.

Pricing

Free Trial Offered?:
Yes

Screenshots and Video

Carusto Screenshot 1

Company Facts

Company Name:
Carusto
Date Founded:
2009
Company Location:
United Kingdom
Company Website:
www.carusto.com/en/

Product Details

Deployment
SaaS
Windows
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Carusto Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

More Carusto Categories