What is Certainly?

Certainly is an innovative AI platform designed to enhance ecommerce and customer support through conversational AI technology. By leveraging this advanced system, businesses can provide exceptional experiences and drive substantial growth. Engaging in conversations with site visitors offers valuable insights that contribute to reduced product returns, decreased cart abandonment, and increased customer lifetime value. Certainly aims to empower enterprises by mimicking the capabilities of their most effective salespeople, thus improving user interactions. The Certainly Conversational AI software integrates effortlessly with all the platforms essential for managing business operations. This tool acts as a dynamic conversational interface across various functions, including customer service, sales, marketing, community engagement, human resources, and management, transforming each interaction into a smooth and relevant experience for users. If you're intrigued by how automated chat solutions can benefit your business, one of our specialists would be delighted to guide you through a customized Conversational AI chatbot designed specifically for your content, ensuring it meets your unique needs. Ultimately, this technology represents a significant step forward in enhancing customer engagement and satisfaction.

Screenshots and Video

Certainly Screenshot 1

Company Facts

Company Name:
Certainly
Date Founded:
2016
Company Location:
Denmark
Company Website:
www.certainly.io
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Danish
Dutch
English
Finnish
French
German
Italian
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish

Certainly Categories and Features

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

More Certainly Categories