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What is ClassSwap?

ClassSwap, located in the UK, provides budget-friendly and user-friendly software solutions tailored for Pilates Studio Managers. By automating essential processes like class bookings, class swaps, and the dispatch of invoices and notifications through email, the platform significantly reduces both time and costs for studios. The system boasts comprehensive features, complete customization options, and affordability. Additionally, we offer an extensive free trial with no obligations attached. Users of ClassSwap frequently commend our customer support, describing it as "unmatched" in quality and responsiveness. This commitment to excellence ensures that studios can focus more on their clients and less on administrative tasks.

Pricing

Price Starts At:
£12 / $15 / €16 per month
Price Overview:
Essential Package: Monthly: £12 / $18 / €16 or Annually £120.00 / $180 / €160
FullPack Package: Monthly: £21 / $26/ €25.00 or Annually: £210 / $260 / €250
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, ClassSwap provides an API

Screenshots and Video

Calendar view

Calendar view

Company Facts

Company Name:
Sunsell
Company Website:
www.classswap.co.uk
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Small Business
Enterprise
Freelance
Startup
Supported Languages
English

ClassSwap Categories and Features

Pilates Studio Software

Attendance Tracking
Capacity Management
Class Scheduling
Marketing Management
Member Management
Online Payments
Point of Sale (POS)
Staff Management
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Totally satisfied

    Date: Jan 16 2024
    Summary

    Well satisfied, I am very pleased with this service. Not sure what else I can add that I haven't said previously.

    Positive

    I love the flexibility of being able to rearrange my classes on those occasions when I can't attend my usual class. It gives me the chance to try other classes with other teachers.

    Negative

    Nothing so far, to date everything has run smoothly.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Super easy

    Date: Jan 09 2024
    Summary

    Very good.

    Positive

    Ability to swap allows me to fit.

    Pilates around my life very flexibly, rather than juggling my commitments around a fixed class time.

    Negative

    Nothing to improve, it is very good.

    Read More...
  • Reviewer Name: Jaime P.
    Position: Pilates Teacher
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Highly recommend!

    Date: Mar 14 2022
    Summary

    I am extremely pleased with the software and what it is able to do, how much time it is saving me, the affordable price, the ease of use and that my clients are enjoying using it.

    I would highly recommend this!

    Positive

    I really like that there are 2 different software packages available, as a Pilates teacher working alone from village halls, the ClassSwap 'Essential' package was perfect for me, and very importantly, affordable. A generous free trial period is offered.

    I had been putting off setting up a class swap system for quite some time as I was concerned that I would find it difficult and stressful to set up. ClassSwap was highly recommended to me by another teacher so I decided to take the plunge. It is without a doubt one of the best decisions I have made, it is saving me vast amounts of admin time and my clients are enjoying being able to make their own swaps at their convenience.

    I didn't find the set up stressful and was able to complete it much faster than I thought. The set up support and customer service has been absolutely brilliant. This is something that is so often lacking, so it is very refreshing to receive such good customer service.

    The system is very easy to use, even the clients that were worried about understanding how to use it have been able to use it with ease, and without any support from me. I have received lots of positive feedback from my clients.

    The software is very customisable, I like that I am able to use my logo and colours. It ticks all of the boxes for me, I am able to control which level classes clients are able to book into, set deadlines for posting cancelled classes etc.

    My only regret is that I didn't do this sooner!

    Negative

    I have to say that I really am unable to find anything that is a negative.

    Read More...
    Official ClassSwap Response
    Date: Oct 12 2022
    Thank you so much for this wonderful review.
  • Reviewer Name: Alex C.
    Position: Registered Nurse
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple and easy to use

    Date: Apr 02 2022
    Summary

    No problem at all to use. If I was able to see the whole term it would be great so that I can plan ahead.

    Positive

    Simple app to use to swap classes. I have used several times to swap between classes without any issues.

    Negative

    I would like to see the whole term so that I can arrange all my classes for the term.

    Read More...
    Official ClassSwap Response
    Updated: Apr 03 2022
    Dear Alex, thank you for taking the trouble to review. The future dates are controlled by your studio manager and not by ClassSwap. Studio managers can set any date in advance up to 16 weeks which easily covers even the longest terms duration. This information is on the FAQ page. Had you known this I hope we would have received 5 stars. I trust you will continue to enjoy using our software.
  • Reviewer Name: A Verified Reviewer
    Position: Retired
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy peasy

    Date: Apr 05 2021
    Summary

    Easy to use and you get reminders when your block time is up.

    Positive

    No problems with system.
    Keeps me posted how and when to re enroll.
    I’m now repeating myself.

    Negative

    No particular dislikes.
    I really don’t have any particular problems with this site.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Teaching Assistant
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Classwap for Pilates

    Date: Feb 13 2021
    Summary

    A very positive experience.

    Positive

    The website is extremely easy to navigate. I like the option of being able to post my class if I can't make it and to choose an alternative.

    Negative

    The website works really well so in my opinion there are no cons.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Teacher
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ClassSwap

    Date: Jul 26 2021
    Summary

    Easy to use and means I no longer need to miss any sessions. It is an excellent system which saves wasting money.

    Positive

    I like the ease with which I can now swap classes. I used to have to cancel sessions if I couldn't get home from work in time for my booked session.

    Negative

    Nothing to dislike, The ClassSwap system is a brilliant idea.

    Read More...
  • Reviewer Name: Caroline N.
    Position: Pilates Instructor
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Service

    Date: Nov 11 2020
    Summary

    Excellent. It is has taken time to get used to the system, but it works! It allows clients more control of their classes and allows me more time to focus on what matters, teaching clients!

    Positive

    Excellent service from provider. Quick to respond to queries.
    The service was adapted very quickly to incorporate video classes during the first Lockdown 2020.
    Step by step guides available for users constantly being updated and improved.

    Negative

    Lack of clarity in Step by Step guides at first ... they are constantly working on this and take time to help us understand!

    Read More...
  • Reviewer Name: Susan R.
    Position: Pilates class member
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ClassSwap

    Date: Sep 01 2020
    Summary

    Very positive.

    Positive

    Ease of access and system so clear that it makes no major demands on skill or memory. Nothing else to say - don't badger.

    Negative

    Just being on the computer....again!

    Read More...
  • Reviewer Name: Suzi S.
    Position: Pilates studio owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I couldn't live without it!

    Date: Jun 15 2020
    Summary

    ClassSwap enables me to spend more time teaching and less time on my admin. It is easy to use and great value for money.

    Positive

    It allows clients to swap around between classes without having to contact me, therefore saving me loads of time and stress. It also allows for pre-recorded videos or Zoom classes to be uploaded for ease of access. It is also great value for money.

    Negative

    I can see nothing negative about this software at present - it suits my business perfectly.

    Read More...
    1 user found this review useful.
  • Reviewer Name: Fiona C.
    Position: Curator
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple to use

    Date: Jun 17 2020
    Summary

    Does what it’s designed to do - makes booking and paying for classes easy! I get better value from my classes now as I rarely fail to make up a missed class.

    Positive

    The navigation is very intuitive in this app. I can always find what I need easily. It’s meant I can easily make up when I need to miss my regular class, I’d never bothered before the studio used ClassSwap.

    Negative

    For my taste I’d like the design to be a bit sleeker but great functionality is more important.

    Read More...
    1 user found this review useful.
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