What is Clickback WEB?

Sales teams prioritize leads over web analytics, seeking essential details like contact names and company information rather than metrics such as IP addresses or page views. Clickback WEB, a specialized visitor tracking tool, empowers sales teams to connect with potential clients who are just beginning their journey through the sales funnel. By utilizing website visitor tracking and identification software, warm leads can be identified efficiently, allowing sales professionals to focus on their strengths and close deals. Unlike conventional website analytics tools, Clickback WEB is designed specifically for the fast-paced needs of sales teams, providing them with actionable insights instead of overwhelming raw data. Whenever a targeted company visits your website, Clickback WEB alerts your sales team, highlighting some of the most promising early-stage leads. You can easily generate a "watchlist" to monitor key contacts and firms you aspire to engage with, streamlining your outreach efforts significantly. This innovative approach not only enhances lead identification but also boosts the overall effectiveness of your sales strategy.

Pricing

Price Starts At:
$99 per month
Free Trial Offered?:
Yes

Integrations

No integrations listed.
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Screenshots and Video

Play Video Clickback WEB Screenshot 1 Clickback WEB Screenshot 2

Company Facts

Company Name:
Clickback
Date Founded:
1997
Company Location:
Canada
Company Website:
www.clickback.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Clickback WEB Categories and Features

Website Visitor Identification Software

Web Analytics Software

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Lead Management Software

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Lead Generation Software

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Clickback WEB Customer Reviews

Write a Review
  • Reviewer Name: David W.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Clickback Doesn't Work!

    Updated: Jan 04 2023
    Summary

    The software does not work. Deliverability is bad and it will blacklist all of your domains. They make you sign a one-year contract. Don't make the same mistake I did.

    1. After sending 1 campaign with 2000 contacts, all the email domains got blacklisted.
    2. There are fake reports. We received open and click stats for campaigns that were not even sent. A few days later, those stats vanished.
    3. We included our own emails to test deliverability and half of the emails didn't receive anything.
    4. A lot of bugs during importing contacts, creating emails, and sending campaigns. Takes them a few days to get back to you and get it working.
    5. Very hard to understand the workflow. It took us 3 months and learn the sending process. After we send out 2 campaigns, all the domains were blacklisted.
    6. Red flag when they try to have you sign up for a year contract without fully testing the product. I have asked to cancel and they keep wanting to charge you.
    7. The software simply doesn't work.

    Positive

    They are good at selling you at first. After they get your payment, it is a different story. They ask for a year contract and they will keep charging you for something that doesn't work.

    Negative

    The software does not work. Deliverability is bad and it will blacklist all of your domains. They make you sign a one-year contract. Don't make the same mistake I did.

    1. After sending 1 campaign with 2000 contacts, all the email domains got blacklisted.
    2. There are fake reports. We received open and click stats for campaigns that were not even sent. A few days later, those stats vanished.
    3. We included our own emails to test deliverability and half of the emails didn't receive anything.
    4. A lot of bugs during importing contacts, creating emails, and sending campaigns. Takes them a few days to get back to you and get it working.
    5. Very hard to understand the workflow. It took us 3 months and learn the sending process. After we send out 2 campaigns, all the domains were blacklisted.
    6. Red flag when they try to have you sign up for a year contract without fully testing the product. I have asked to cancel and they keep wanting to charge you.
    7. The software simply doesn't work.

    Read More...
    Official Clickback WEB Response
    Date: Jan 06 2023
    Hi David, Sorry to hear you feel the software did not work for you. I understand you were a customer two years ago, left, and then returned to us in August of 2022. There must have been a reason you came back to Clickback? I can see that your average delivery rate on your campaigns was 88%. That is quite good. Your domains are clean and not on any blacklists and we do not have fake reports. We have hundreds of customers that send emails out daily from our software who get very solid results, so I can assure you - Clickback does work. We are a reputable company that have been in business for 20+ years with thousands of customers who put their trust in us to generate leads and grow. Cold emailing does require a very specific content marketing strategy to build a rapport with contacts on your list. Also, results are not always instant as we need to warm up IPs and Domains and this can take time to achieve and it's different for every company. Please note that the reason we have a termed contract is we invest in every customer that signs up with us. Similar to Hubspot, Salesforce and other SaaS businesses who also have termed 12-month agreements. There is a lot of resources used to maintain and create an account. This is to ensure each campaign sent from our system is optimized for delivery. We are here to assist and support you so please reach out to us directly. Thanks.
  • Reviewer Name: Ken E.
    Position: Marketing
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good company to do business with

    Updated: Jan 18 2023
    Summary

    I'd recommend it as long as you have the patience to let the IP's warm up. I'd also recommend that you speak to the owner. Although there's a sales force and customer care, it might be better for you to speak directly with the owner to fully understand the concept.

    Positive

    It's a good company. You just have to be patient with the time it takes to warm up your IP's. Unfortunately, it could take up to 60 days to warm things up with your domains and IP's.

    Negative

    The con is that I got conned. This company requires that you sign a 1 year agreement before you send out any emails. It's a brilliant idea but takes some time for the software to get to full production.

    Read More...
    Official Clickback WEB Response
    Updated: Jul 22 2022
    Hi Ken, Sorry to hear you had less than desirable results with Clickback. We are a cold B2B email sending solution. We are not the same as Constant Contact. They do not have the infrastructure to send cold email campaigns as they are for opted-in contacts only. In fact, if you read their Terms of Use, it prohibits the sending of any type of email from their software to cold or purchased contacts. https://www.constantcontact.com/legal/terms We often get clients who get kicked off of Constant Contact and MailChimp for using their software for cold email marketing. With that said, we have hundreds of customers that send emails out daily from our software who get very solid results. We are a reputable company and have been in business for 20+ years and thousands of customers have put their trust in us to generate leads for their business. I do apologize that the results you achieved with us were not the ones you desired. However, cold emailing does require a very specific content marketing strategy to build a rapport with contacts on your list. Also, results are not always instant as we need to warm up IPs and Domains and this can take time to achieve and it's different for every company. Please note that the reason we have a termed contract is we invest in every customer that signs up with us. Similar to Hubspot, Salesforce and other SaaS businesses who also have termed 12-month agreements. There is a lot of resources used to maintain and create an account. This is to ensure each campaign sent from our system is optimized for delivery. We are here to assist and support you so feel free to reach out to us. Thanks.
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