Client 360 Reviews

Hostaway stands out as an exceptional vacation rental platform that seamlessly connects with various channels while providing robust support. It is user-friendly and empowers property managers with sophisticated solutions that enhance operational flexibility. The platform features a comprehensive dashboard and a mobile application, enabling users to oversee all facets of their marketing, sales, and accounting processes. Hostaway members enjoy premium partnerships with well-known channels such as VRBO, Booking.com, and Airbnb. Additionally, they have the ability to handle complex configurations, granting them unparalleled control and assurance that only Hostaway can provide. Designed with teamwork in mind, Hostaway simplifies staff training, boosts business efficiency, and fosters employee satisfaction. The system includes a booking engine, a customizable WordPress website, and a variety of marketing and sales tools to optimize direct bookings. Furthermore, Hostaway boasts an array of industry-leading property management systems (PMS) and channel managers, along with seamless integration with over 40 software vendors, making it a comprehensive solution for modern property management.

Property Matrix stands out as a premier solution for managing residential, commercial, and mixed property portfolios. This fully cloud-based system is crafted for mobility, allowing you to access your property management tools in real-time from any device, which means you can oversee your assets from virtually anywhere. The software boasts enterprise-level accounting capabilities, adept at addressing even the most intricate financial requirements, alongside customizable reports, templates, and workflows tailored specifically to your business needs. Among its essential features are tenant and owner portals, automated lease generation, online application processes, check scanning functionality, and integrated marketing tools that effortlessly post vacancies to leading listing sites with a single click. Property Matrix also enhances maintenance management by enabling tenants to submit requests online while allowing vendors to effectively oversee work orders. Its sophisticated CAM management, adjustable settings, and powerful automation capabilities help streamline operations, thereby saving time and lowering costs. Supported by top-tier customer service, Property Matrix is designed to scale smoothly, accommodating property managers whether they oversee 50 or 5,000 units. The platform has garnered the trust of property managers around the globe, who rely on it to boost efficiency, elevate tenant satisfaction, and foster business growth, all while simplifying their management tasks. With its innovative tools and robust support, Property Matrix is not just a software solution; it is a comprehensive partner in property management success.

Services for marketing vacancies include processing online rental applications, conducting tenant screenings with credit and background checks, and managing rent collection. Tenants have several convenient payment options available: - Cash payments at any MoneyGram location, such as Walmart or CVS - Direct payments from their bank accounts - Payments via credit or debit cards Rent can be collected on a monthly basis or twice a month. With the QuickPay feature, landlords have the advantage of receiving rent on the same day it is deducted from the tenants' accounts. Automatic late fees are applied to tenants' accounts, allowing landlords to integrate late charges and daily fees in accordance with lease agreements. Monitoring rent status is straightforward, with a multi-unit view detailing the total rents collected and outstanding amounts across all properties, as well as for individual units or businesses. The unit-specific view provides comprehensive details about each lease, and landlords can effortlessly add one-time fees, such as utility charges, for better customization of billing. Additionally, this streamlined process enhances the efficiency of managing multiple properties at once.