What is ConfidentCustomer?

Elevate your eCommerce business into a powerful growth machine by utilizing a thorough review management solution. Our innovative platform allows you to gamify customer feedback, while also enhancing your retargeting capabilities on platforms like Facebook Ads and Google AdWords to ensure that each review you collect has maximum impact. By incorporating ConfidentCustomer, you can acquire video testimonials from satisfied clients, giving potential customers a direct glimpse into the outstanding service you provide. Furthermore, our rating widget boosts your visibility in Google search results, making it significantly easier for new clients to discover your offerings. Effortlessly share your customer reviews across social media channels such as Facebook, Twitter, and LinkedIn to further elevate your online presence. You can simplify the feedback process by sending personalized invitations through email or SMS for product reviews, ensuring you capture valuable insights. In addition, you have the capability to record customer testimonials and showcase them seamlessly on your website, ensuring that your ratings are displayed prominently with a Google-approved widget, thereby increasing your credibility in the competitive digital marketplace. This all-encompassing strategy not only enhances customer engagement but also drives conversions, setting your brand on a path to enduring success while creating a community of loyal customers who advocate for your business.

Pricing

Price Starts At:
$29 per month
Free Trial Offered?:
Yes

Screenshots and Video

ConfidentCustomer Screenshot 1

Company Facts

Company Name:
Confident Customer
Date Founded:
2016
Company Location:
United Kingdom
Company Website:
confidentcustomer.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ConfidentCustomer Categories and Features

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

More ConfidentCustomer Categories