What is ConnectSmart® Host?
Meet ConnectSmart® Host, an innovative front-of-house solution crafted to enhance the management of reservations, the organization of waitlists, the assignment of tables, and the coordination of staff. Furthermore, it offers dynamic, real-time insights and analytics that empower businesses to optimize their operational efficiency and improve guest experiences. This comprehensive tool is essential for modern hospitality management.
Integrations
Offers API?:
Yes, ConnectSmart® Host provides an API
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Notable Features
1. Online Waitlist Management: Significantly cut down on wait times by minimizing physical lines, thereby enhancing the overall dining experience for patrons.
2. Real-time updates: Customers receive automatic notifications via SMS or WhatsApp regarding their wait times and status, helping to alleviate frustration and anxiety.
3. Table Management: The user-friendly table management feature allows establishments to optimize seating layouts, decrease wait times, and maximize table utilization.
4. Customer Notifications: Tailored SMS or email alerts keep customers updated about their wait status, fostering an environment of trust and transparency.
5. Reporting and analytics: Insightful data analytics empower restaurants to fine-tune their operations, recognize emerging trends, and make informed decisions, ultimately leading to improved overall performance.
Additionally, the platform's robust features enable restaurants to enhance their operational efficiency while delivering a superior experience to their guests.
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Screenshots and Video
Company Facts
Company Name:
QSR Automations
Date Founded:
1996
Company Location:
United States
Company Website:
qsrautomations.com/connectsmart-host/
Product Details
Deployment
SaaS
On-Prem
Training Options
Documentation Hub
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
ConnectSmart® Host Categories and Features
Waitlist Software
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Restaurant Reservations Software
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management