Act!
Act! Advantage is a full front-office CRM solution with all-new functionality, including Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadens its footprint across your entire front office and reduces your need for costly, third-party tools. Select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
Learn more
CallShaper
An All-In-One Call Center Solution
CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations.
The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing.
CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
Learn more
C2CRM
Clear C2 recognizes that each business has unique requirements. As a result, C2CRM has been crafted to let you choose the features that best suit your needs. Our CRM solution is not only budget-friendly but also adaptable as your business expands.
C2CRM consists of four interchangeable modules that together form a comprehensive CRM package: Customer Service, Sales Automation, and Marketing Automation, all designed to enhance efficiency.
At the heart of our offering is the C2CRM Relationship Management module, which serves as the foundation of our system. It encapsulates all the essential logic necessary for managing your business relationships effectively.
Equipped with integrated dashboards and reporting tools, you can gain a holistic view of your accounts, contacts, activities, and automated workflows, ensuring that you are always informed and ready to make strategic decisions. This level of insight is crucial for driving growth and improving customer satisfaction.
Learn more
eM Client
An exceptional email client for either Windows or macOS can significantly enhance your productivity and streamline your email workflow.
eM Client stands out as a comprehensive email solution that features an intuitive and organized layout. It encompasses a variety of tools including task management, calendars, online meeting scheduling, contact management, note-taking, and chat functionalities. You can effortlessly arrange online meetings with seamless integration into platforms such as Zoom, MS Teams, and Google Meet, while also utilizing cloud attachments for better file management through services like Dropbox and Google Drive.
This email client supports all email providers that operate on IMAP, POP, or Exchange Web Services protocols. Furthermore, it is fully compatible with major platforms like Google Workspace, Microsoft 365 Outlook, and Exchange, among others.
eM Client enhances email interactions for professionals, businesses, and personal users alike. It boasts advanced capabilities, including server-side searching, instant message translation, the ability to "Snooze" emails or "Watch for replies," synchronized tagging, and user-friendly email encryption options such as PGP/S/MIME. Additionally, it ensures user privacy by automatically blocking tracking pixels in emails.
Customization is a key feature, allowing you to tailor the interface and functionalities to suit your individual preferences. You have the option to design your own themes or select from existing ones, as well as modify your toolbar, shortcuts, and message lists to create a personalized email experience that meets all your needs.
Learn more
