What is Crownpeak Product Discovery?

Crownpeak’s Product Discovery platform elevates the online shopping journey through its use of AI-driven eCommerce search, tailored product suggestions, and effective visual merchandising. The integration of AI not only automates repetitive tasks, thereby minimizing manual labor, but it also boosts both click-through and conversion rates significantly. Features such as personalized recommendations powered by AI and advanced search functions enable retailers to seize opportunities they may have previously overlooked, ultimately improving customer satisfaction and driving revenue growth. Furthermore, the platform facilitates international expansion by optimizing content for different languages and regions, making it an excellent choice for businesses aiming to broaden their global reach. With its innovative solutions, Crownpeak ensures that retailers can adapt to the ever-evolving digital marketplace more efficiently.

Integrations

All Crownpeak Product Discovery Integrations
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Screenshots and Video

Crownpeak Product Discovery Screenshot 1
Crownpeak Product Discovery Screenshot 1 Crownpeak Product Discovery Screenshot 2

Company Facts

Company Name:
Crownpeak
Date Founded:
2001
Company Location:
United States
Company Website:
www.crownpeak.com/products/product-discovery/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Crownpeak Product Discovery Categories and Features

eCommerce Search Software

eCommerce Personalization Software

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

eCommerce Merchandising Software

Recommendation APIs

Product Recommendation Engines

Personalization Software

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Crownpeak Product Discovery Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Product owner
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A good evolving tool with a vision and flexible & cooperative team

    Date: Jun 04 2021
    Summary

    Loved working with them and brainstorming together to find creating solutions to consumer problems. their openness to make it work with anything and everything is really good. So, I'd recommend them any time to other people who need the tool.

    Positive

    A lot of easy controls in their merchandising studio for everything from filters to ranking to result modifications to search settings, to presentation attributes to a lot of custom triggers that you might need on front end, while allowing to incorporate their AI modules of AI scores and AI search as per choice.
    we are dealing with a wonderful supporting team with enough flexibility to offer you their time to find solutions together and not just dump that this is what it is and you deal with whatever you want to do on front end. they are happy to put smaller customizations in place for clients which are more configuration oriented on their side that makes it a worthy relationship.
    They are evolving their integration mechanism to be completely API and streaming based that would be cutting edge in industry.
    Their preview environment is good (could be made more useful with UI/uX improvements as well), also allows a prepublished and published API version from the same environment. they can offer n number of test and live environments as per our need.

    Negative

    Bit naive initially if you are integrating based on CSV files. localization of values is troublesome. handing of date attributes is out of question. every piece of consulting is charged, so need to use those wisely. there are some UI/UX lag in the tool that should be improved soon, specially on the preview tool.

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