What is Customers.ai?

Unlock the potential of your business's ideal leads by leveraging Sales Outreach Automation and tailored Prospecting Data suitable for businesses of every size. Effortlessly maintain a full sales pipeline around the clock with automation that guarantees no opportunity slips through the cracks. Convert engaged audiences on platforms like Instagram and Facebook into loyal customers for your courses and services. Implement an automated sales team that oversees sales development and outreach while significantly cutting costs compared to traditional human sales representatives. Ensure no avenue remains uncharted as you monitor and follow up with leads across major customer messaging platforms. Use structured follow-up sequences for every lead and inquiry to quickly qualify prospects and guide them deeper into the sales funnel. Customers.ai serves as a cost-effective alternative to a large team of inside sales representatives and sales development representatives, achieving this at a fraction of the cost. Stay ahead of your hottest leads with instant notifications that inform you and your team when a potential buyer is ready to make a purchase. Engage with qualified prospects directly from your mobile device, regardless of your location, to close more deals and boost your sales figures. Additionally, this seamless integration fosters a more personalized experience, ensuring that every potential customer feels appreciated and attended to throughout their buying journey, ultimately enhancing customer loyalty and satisfaction. By streamlining your outreach efforts, you can focus more on building relationships that drive long-term success.

Pricing

Price Overview:
Contact us for pricing
Free Version:
Free Version available.

Integrations

All Customers.ai Integrations
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Screenshots and Video

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Company Facts

Company Name:
Customers.ai
Date Founded:
2014
Company Location:
United States
Company Website:
customers.ai/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Customers.ai Categories and Features

Website Visitor Identification Software

Sales Engagement Software

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Lead Intelligence Software

Lead Generation Software

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Capture Software

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

AI Marketing Tool

More Customers.ai Categories

Customers.ai Customer Reviews

Write a Review
  • Reviewer Name: Logan M.
    Position: Vice President of Marketing
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Confusing Interface, Got Me Flagged for SPAM, Friendly but not Helpful Customer Support

    Date: Apr 04 2023
    Summary

    Again, clunky execution on the platform. Super surprised that they decided to prioritize keeping a few hundred dollars rather than making things right. That spoke volumes for me about what MobileMonkey/Customer.AI truly values.

    Positive

    Loved the concept and loved how pricing looked initially. Was very excited to try MobileMonkey/Customer.AI, but wasn't thrilled at all with the execution.

    Negative

    The interface is really bad. It's difficult to navigate and feel confident that you've set it up the right way. We created a campaign which very quickly got us flagged for SPAM with our email provider. We made some adjustments once we understood what was happening, but decided to turn the platform off. Ends up we got charged again during the next billing period. After a few back and forth emails with their customer service team, they told me they wouldn't be providing a refund...even though we hadn't used the service since we shut it down the month prior. Transparency is a big deal and clearly MobileMonkey doesn't provide that.

    The idea is great. Their customer support was prompt and kind/professional, but I was really surprised at how poorly this went. I buy/use marketing technology every single day and this has been a particularly negative experience.

    Read More...
  • Reviewer Name: Demitrious M.
    Position: Marketing Director
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    From MobileMonkey HERO to Customers.ai ZERO

    Date: Oct 03 2023
    Summary

    When a company messes up, own it. Instead, they double down. I used them for over a year, and would NOT recommend them with how they treated me.

    Positive

    There is nothing about the new brand (They charged me $200 more without authorization and won’t credit the amount) . The old brand, Mobile Monkey had amazing sales and customer service. My rep was top-notch, helping me build out my auto-responder and chat tool. I was very sad to see he was gone with the new company.

    Negative

    Customers.AI is a crap show on both the software (web interface, it's a mess) and customer service. I didn't hear back for three weeks! They didn't even bother to say why they charged me $200 more. When I canceled my account, they said they required a month's notice. I requested that they credit the $200, and I will gladly pay for the remaining balance for the month. They declined AND SENT ME TO COLLECTIONS. This could be a doc on how to destroy a service.

    Read More...
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