What is Cytracom?

Cytracom simplifies VoIP, making it easy to sell and implement. Their fully managed, enterprise-grade Hosted VoIP solutions cater specifically to small businesses through a robust cloud-based platform. With a channel-driven approach, Cytracom empowers partners to connect directly with customers, enabling them to provide reliable services through trusted managed service providers.

The VoIP offerings from Cytracom allow partners to not only broaden their service portfolios but also enhance their revenue potential through managed services. Additionally, Cytracom equips partners with exceptional support, resources, and training, which fosters both confidence in their solutions and a deeper commitment to achieving success. For more information, visit cytracom.com and discover how they can help you thrive in the VoIP landscape.

Pricing

Price Starts At:
$27.95 per month

Screenshots and Video

Cytracom Screenshot 1

Company Facts

Company Name:
Cytracom
Date Founded:
2008
Company Location:
United States
Company Website:
www.cytracom.com
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Product Details

Training Options
Documentation Hub
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Cytracom Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cytracom Customer Reviews

Write a Review
  • Reviewer Name: Jessie R.
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I love this company!

    Date: Mar 15 2019
    Summary

    I wouldn't hesitate on Cytracom if you're an MSP. They add value to my tech offerings. The call quality and network is great.

    Positive

    Cytracom was built by an MSP for MSP's which makes it headache free in my busy schedule. Their people are amazing. The hardware, tech, and sales support I've gotten is beyond industry standard. A great partner for us!

    Negative

    Its hard to sell based on price alone. Their free hardware, unlimited warranty on hardware, 36 month free hardware upgrade make it easier. Their contract and no surprises pricing actually makes it less than companies advertising a cheaper rate. I had to up my sales ability but, my customers are happy.

    Read More...
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