What is DICE?

Stay updated on the latest local happenings and events in your timezone by downloading our app, which offers a personalized experience. Partnering with DICE transcends the basic function of selling tickets; it creates connections with top-tier venues, promoters, and festivals worldwide. The sophisticated recommendation system from DICE ensures that your events reach the most relevant audiences. Our Waiting List feature makes it easy to assess interest levels and helps you get ready for a packed venue. We handle all aspects of ticketing, customer questions, and refunds, enabling you to concentrate fully on delivering an unforgettable event. With DICE, every little detail is taken care of, ensuring a remarkable experience that guests will remember. Plus, you can enjoy the peace of mind that comes from working with a trusted partner in the event industry.

Integrations

All DICE Integrations
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Screenshots and Video

DICE Screenshot 1
DICE Screenshot 1 DICE Screenshot 2 DICE Screenshot 3 DICE Screenshot 4 DICE Screenshot 5

Company Facts

Company Name:
DICE
Date Founded:
2014
Company Location:
United Kingdom
Company Website:
dice.fm/partners/work-with-us/venues

Product Details

Deployment
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

DICE Categories and Features

Ticketing Software

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

DICE Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    They tell you they will refund you but then they will say they were too busy to do it

    Date: May 21 2024
    Summary

    See above. This company is not to be trusted.

    Positive

    Nothing.

    Negative

    They say they offer refunds. I submitted a request many many days in advance of the event. After the event, they told me that they had been too busy to get to it. Therefore no refund. That's not my stinking problem. I highly recommend no one ever use this service, ever. I certainly never will.

    Read More...
  • Reviewer Name: Gaia V.
    Position: Copywriter
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    No refund even if you get COVID! Horrible service!

    Date: May 29 2022
    Summary

    I will now always associate Dice with a traumatic experience and hope to never give them the opportunity to steal my money again.

    Positive

    It would have been fine if I had I been able to attend the festival, but I caught covid and can't leave the country and it's impossible to resell these "tickets." Dice doesn't care. Their staff just sends a copy/paste response explaining that there's no way to get a refund or to resell these tickets. We're on our own.

    Negative

    My husband and I tested positive for COVID and now can't fly to Barcelona for the Primavera Sound music festival. We spent about $1,000 for tickets to both weekends and we've basically been told there's no way to get a refund or credit from Dice (even if you have COVID!!) and the only option is to find someone to transfer the tickets to on our own. There are hundreds of people online trying to find people to transfer their tickets to but it's impossible. We're devastated--it's all we'd been talking about and looking forward to all year so it's a huge blow on top of the loss of the experience to have this company keep our money and offer no recourse for a refund or anything other than a copy/paste response to our queries. This is the first time in either of our lives we've been unable to attend a concert or festival. We had flights and hotel booked and were able to cancel the hotel booking and get a voucher from the airline for the cost of the flights, so other companies were kind enough to refund us. We will never give our money to a Primavera Sound festival again or use the horrible Dice app again. Having them keep our $1,000 when we already had the misfortune of getting sick, quarantining, and losing our summer vacation has been a traumatic experience.

    Read More...
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