What is DID Global?

DID Global provides top-notch, efficient premium IP telephony solutions designed for both business and personal use, enabling rapid scalability and significant savings on advertising expenses while driving sales growth. Our clients benefit from competitive pricing, as we adhere to the principle that "price reflects quality." By choosing local operators, you can reduce your advertising costs by up to 60%, and utilizing a prestigious local number fosters greater trust among your clients. We prioritize high-quality and reliable communication channels, ensuring that if you experience a connection loss, you can quickly switch to an alternate provider thanks to our channel redundancy. This guarantees seamless communication with your customers, allowing your business to operate without interruptions. Furthermore, we proudly extend our exceptional services to clients across more than 150 countries. Our commitment to quality and customer satisfaction sets us apart in the competitive telephony market.

Pricing

Price Starts At:
$10/users
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, DID Global provides an API
All DID Global Integrations
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Company Facts

Company Name:
DID Global
Date Founded:
2019
Company Location:
United Kingdom
Company Website:
www.didglobal.biz
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Product Details

Deployment
SaaS
Training Options
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Arabic
English
Russian
Ukrainian

DID Global Categories and Features

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

DID Global Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: IT consultant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Review of DID Global

    Date: Dec 20 2023
    Summary

    Hi all.
    I recently had the opportunity to use DID Global VoIP services and I must say that my experience was quite satisfactory.

    The user interface of their products is clear, allowing for simplified navigation for both technical and non-technical users. Call quality is consistently reliable and I appreciate the flexibility it offers in terms of setup and ensures consistent stability.

    As an IT consultant, I have worked with various IP telephony solutions and DID Global has ensured that the security system is robust. Encryption protocols in place provide a secure communications environment, which is critical for customers concerned about data privacy.

    The support service is responsive and competent, promptly resolving any issues. I appreciate the documentation provided to help simplify the setup and troubleshooting process.

    In terms of improvements, expanding compatibility between compatible devices and integrating more advanced features can improve the overall user experience. Additionally, a clearer pricing structure helps potential customers understand the value they are receiving.

    In conclusion, DID Global has recommended itself as a reliable choice for businesses requiring a secure and efficient IP telephony solution. As an IT professional, I recommend their services regarding my positive status and the values ​​they carry in the communication system.

    Positive

    1. Reliable call quality.
    2. Intuitive user interface.
    3. Reliable security measures.
    4. Responsive support from company leaders.
    5. Flexible setup.

    Negative

    1. Improved dialing functions.
    2. High price.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Тех специалист
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Telephony from DID Global

    Date: Dec 20 2023
    Summary

    In general, I am satisfied with the company, this is exactly what I was looking for for a very long time, I advise everyone to try working with DID Global.

    Positive

    I liked that, in addition to clean numbers and quality routes, I received fast technical and financial support from the company.
    As soon as I have any difficulties, I immediately write to the support chat, and they help me very quickly.
    DID Global helps me not to worry about not being able to reach my clients.

    Negative

    I have not found any significant disadvantages during my work, everything is quite satisfactory.
    The company is improving every day.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My review of DID Global

    Date: Dec 20 2023
    Summary

    I am delighted with the cooperation! The company provides excellent VoIP services, and my personal manager is a real hero, always ready to help. I recommend this company to everyone!

    Positive

    Call efficiency: high sound quality and clear communication
    Scalability, we can quickly and easily connect new operators
    Integration with CRM system, analytics and reporting, cost savings, fast implementation.

    Negative

    No disadvantages were found in the search. The company provides reliable VoIP solutions without obvious disadvantages.

    Read More...
  • Reviewer Name: Leon D.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    If you need IP great phone services and best support - choose DID Global

    Date: Dec 20 2023
    Summary

    Guys offer great support and high-quality technical services. If you need the services they provide, choose them; you will be completely satisfied. The onboarding process is so smooth, it feels like visiting a Bentley dealership rather than a services company. I highly recommend them.

    Positive

    - Best Onboarding process
    - Very friendly and responsive support
    - High-quality services
    - Good prices

    Negative

    I cannot list any cons because I didn't encounter any during my experience with DID. Their services and support met all my expectations and much more.

    Read More...
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