DSM Reviews

Elevate your service management experience with BlueFolder, the comprehensive solution crafted specifically for field service providers, maintenance teams, and support organizations. Improve your workflows, enhance customer satisfaction, and increase operational efficiency with our extensive range of features designed for seamless integration. Easily oversee work orders through our user-friendly interface, ensuring that no detail goes unnoticed. Utilize our intelligent dispatch and scheduling tools to effectively allocate resources, reducing downtime while boosting productivity. Strengthen customer relationships with our CRM capabilities, which allow you to monitor interactions and service history for a tailored customer experience. Stay connected and productive with our mobile app, which facilitates real-time collaboration, work order updates, and direct client communication from any location. Manage your assets, equipment, and contracts with ease, while simplifying financial operations through our billing and invoicing features that help you create precise invoices and streamline payment processes to enhance your cash flow. Acquire meaningful insights into your business operations through customizable reports and analytics, empowering you to make data-driven decisions and pinpoint areas that require improvement. Additionally, BlueFolder integrates smoothly with other essential tools, ensuring that your service management ecosystem is cohesive and efficient. With BlueFolder, you can transform your service management approach and unlock new levels of operational success.

Say farewell to overpriced, rigid software options and embrace the simplicity of Repair-CRM—designed with small repair businesses in mind. For just $89/month for 5 users, you’ll get a complete CRM solution with no annual contracts or unnecessary hassle. Repair-CRM integrates effortlessly with QuickBooks Online, allowing you to import your clients and products in a matter of minutes, saving you time and effort right from the start. The system simplifies job dispatching and allows you to track all your assets—HVAC units, printers, water systems, and more—with detailed service histories so you can stay on top of maintenance needs. Clients can use the sleek online booking portal integrated directly into your website to select the exact asset that requires repair, streamlining the appointment process. Technicians are equipped with GPS tracking, clock-in/out functionality, and the ability to snap before-and-after photos while on-site, ensuring accurate documentation and improved communication. Repair-CRM is affordable, flexible, and fully customizable to your needs, providing a smart, cost-effective solution that powers up your shop without breaking your budget. Whether you're a small startup or an established business, Repair-CRM gives you the tools you need to run more efficiently, track every detail, and deliver superior service to your customers. It’s the all-in-one tool you’ve been waiting for, built to scale with your business.

Dispatch Science streamlines and enhances every aspect of your delivery process. Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android. Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes. The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services. This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution. By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.